Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

when im looking for videos i cant see them

  • 1 risposta
  • 1 ha questo problema
  • 4 visualizzazioni
  • Ultima risposta di cor-el

more options

i can not view any videos that i look up need to know how to solve the problem. Help Me Plz

i can not view any videos that i look up need to know how to solve the problem. Help Me Plz

Tutte le risposte (1)

more options

Please Update to the latest Firefox 15.0.x version.

  • Help > About Firefox

The Firefox Firefox/8.0.1 version that you currently run is no longer supported with security updates.
It is important to update Firefox and add-ons to the latest versions to get the latest bug fixes and security updates.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems caused by recent Flash updates.

Modificato da cor-el il