Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Firefox does not start if I do not open Chrome before

  • 1 risposta
  • 0 hanno questo problema
  • Ultima risposta di next
  • Apri

contatti2
contatti2

Hi, this is a very funny problem that I have since months (I already asked fo rsupport but with no answer): When I launch FF most of the time (95% ?) the window does not open at all or it opens with just a white window and the app does not respond even in an hour. To make it open or respond I must run another application; it was until few weeks ago an ediror (UltraEdit), then, when i disinstalled it I tested tens of other apps and finally I found that Chrome does the job. I installed Chrome as a possible aletrnative in case FF was stiill unavailable and I kept it just to do this. To summarize: I launch FF (it freezes) then I launch Chrome and immediately FF starts; I close Chrome and that's all. I'm using FF since the begining (after Netscape) and I want to use only it; until almost one year ago everything was ok. My suspect is that there are some IP ports that FF is not able to open by itself and it has to find them opened by someone else ; possibly this something stupid, but forgive me, I'm not an expert in this field. These are my info: Desktop PC: AMD Ryzen 7 Pro CPU 3.60GHz with Radeon Graphics, 16 GB RAM OS: Windows 10 64 bit FF: Version 150.03

Hi, this is a very funny problem that I have since months (I already asked fo rsupport but with no answer): When I launch FF most of the time (95% ?) the window does not open at all or it opens with just a white window and the app does not respond even in an hour. To make it open or respond I must run another application; it was until few weeks ago an ediror (UltraEdit), then, when i disinstalled it I tested tens of other apps and finally I found that Chrome does the job. I installed Chrome as a possible aletrnative in case FF was stiill unavailable and I kept it just to do this. To summarize: I launch FF (it freezes) then I launch Chrome and immediately FF starts; I close Chrome and that's all. I'm using FF since the begining (after Netscape) and I want to use only it; until almost one year ago everything was ok. My suspect is that there are some IP ports that FF is not able to open by itself and it has to find them opened by someone else ; possibly this something stupid, but forgive me, I'm not an expert in this field. These are my info: Desktop PC: AMD Ryzen 7 Pro CPU 3.60GHz with Radeon Graphics, 16 GB RAM OS: Windows 10 64 bit FF: Version 150.03

Tutte le risposte (1)

next
next
  • Moderator
  • Top 10 Contributor

Hai lo stesso problema se avvii Firefox In modalità risoluzione dei problemi? -> https://support.mozilla.org/it/kb/modalita-risoluzione-problemi-firefox

Più in generale, Per poter inquadrare il problema prova a fornire queste informazioni:

  1. Estensioni installate
  2. Messaggi di errore che vengono visualizzati durante l'utilizzo di Firefox
  3. Software di sicurezza eventualmente presenti (Antivirus e simili)
  4. Screenshot del problema (se utile a chiarire il contesto)
Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.