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Need to replace email address on my account

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Kat
Kat

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact email: [edited from community support forum] @icloud.com

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact email: [edited from community support forum] @icloud.com

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James
James
  • Moderator
  • Top 10 Contributor

You can try using this contact form in getting help with your Mozilla Account. https://support.mozilla.org/en-US/questions/new/mozilla-account/form

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Note that the normal procedure is to add a secondary email address to the Mozilla Account while you still have access to the primary email and verify this address, then you will be able to set the secondary email as your primary email address.

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