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Can't set up 2 Factor Auth

  • 4 risposte
  • 1 ha questo problema
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  • Ultima risposta di Su5eD

Su5eD
Su5eD

I tried to set up 2FA on my firefox account, but it didn't work. How to reproduce: 1.Go to account settings; 2. Click "enable" next to Two-step authentication; 3.Scan QR Code with Google Authenticator app (or Authy); 4.Enter the code from the app; 5 - I got an "Invalid two-step authentication code" error under the text box; I also tried manually entering the key manually, but it didn't work either.

I tried to set up 2FA on my firefox account, but it didn't work. How to reproduce: 1.Go to account settings; 2. Click "enable" next to Two-step authentication; 3.Scan QR Code with Google Authenticator app (or Authy); 4.Enter the code from the app; 5 - I got an "Invalid two-step authentication code" error under the text box; I also tried manually entering the key manually, but it didn't work either.

Tutte le risposte (4)

Eve
Eve

are you entering the random code generated in Authy AFTER you scan the QR code?

Su5eD
Su5eD Utente che ha posto la domanda

Eve said

are you entering the random code generated in Authy AFTER you scan the QR code?

Yes, of course.

cor-el
cor-el
  • Moderator

Are you connected to the internet on the mobile device and use a reliable time service are the TOTP code is time dependent and is only valid for thirty seconds ?

Su5eD
Su5eD Utente che ha posto la domanda

cor-el said

Are you connected to the internet on the mobile device and use a reliable time service are the TOTP code is time dependent and is only valid for thirty seconds ?

Yes