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firefox restarts comp while watching twitch streams with hardware acceleration on

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only with firefox while watching twitch streams will restart my comp. no other streaming site does it, no other browser...ive tried a lot of different drivers. ive uninstalled the windows update thats known to be bugged. also while the twitch stream is playing im watching the gpu jump up to 100%. its not overheating floating at 50c. ive diagnosed everything i can think of but it all comes down to firefox and twitch this is the weirdest problem i have seen no bluescreen, no warning and nothing in event viewer....it can happen in 5 min or 2 hours..but it will restart the computer

only with firefox while watching twitch streams will restart my comp. no other streaming site does it, no other browser...ive tried a lot of different drivers. ive uninstalled the windows update thats known to be bugged. also while the twitch stream is playing im watching the gpu jump up to 100%. its not overheating floating at 50c. ive diagnosed everything i can think of but it all comes down to firefox and twitch this is the weirdest problem i have seen no bluescreen, no warning and nothing in event viewer....it can happen in 5 min or 2 hours..but it will restart the computer
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widevine openh264

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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FredMcD
  • Top 10 Contributor
4308 soluzioni 60512 risposte

What is the link you are using for Twitch?

circeseye1 said

firefox restarts comp while watching twitch streams with hardware acceleration on

Have you tried turning it off?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

What is the link you are using for Twitch? ''circeseye1 [[#question-1269553|said]]'' <blockquote> firefox restarts comp while watching twitch streams with hardware acceleration on </blockquote> Have you tried turning it off? Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration disabling graphics hardware acceleration]'' {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
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any stream in twitch

cleared cookies and cache ....no change, restarted about 30 min in

safemode also restarted the comp after 20 min

looks like its hardware acceleration :( no restart ugh this sucks video plays much smoother with it on have to figure something out

any stream in twitch cleared cookies and cache ....no change, restarted about 30 min in safemode also restarted the comp after 20 min looks like its hardware acceleration :( no restart ugh this sucks video plays much smoother with it on have to figure something out
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oh another note...everything was fine until firefox updated earlier this month

oh another note...everything was fine until firefox updated earlier this month
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FredMcD
  • Top 10 Contributor
4308 soluzioni 60512 risposte

Twitch has several links in different countries. What one are you using? Have you tried a different link?

Twitch has several links in different countries. What one are you using? Have you tried a different link?
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