We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Why does firefox open a new tab when clicking gif controls?

  • 2 risposte
  • 4 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di thomas_f

more options

I see a gif/video on a page, i right click and select 'Show controls'. Wherever i click on the gif/video it will open a new tab with 'about:blank' So im not able to change volume or skip forward. Already reinstalled Firefox and started fresh, also not working in safe mode.

I see a gif/video on a page, i right click and select 'Show controls'. Wherever i click on the gif/video it will open a new tab with 'about:blank' So im not able to change volume or skip forward. Already reinstalled Firefox and started fresh, also not working in safe mode.

Tutte le risposte (2)

more options

gif/video is likely a MP4 file played with the HTML5 media player.

Do you have a Play item in the right-click context menu?

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"
more options

cor-el said

gif/video is likely a MP4 file played with the HTML5 media player. Do you have a Play item in the right-click context menu? If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.
  • make sure your extensions and filters are updated to the latest version
There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons. Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Clear the cache:
  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"
"Remove the cookies" from websites that cause problems.
  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Hello, thank you for your time. There is a play button in the context menu. I tried all your suggestions but the problem does not disappear. I cleared cache, cookies. Turned off all plugins and addons. This problem started after i reinstalled Firefox about 2 weeks ago due to slowness. The slowness is gone but now this problem still exists.