how to get to my mailbox

This is absolutely insane. I set up a email account(also did about a year ago) and I can not get back to my mail. Why in gods name is it so difficult? I have multiple ema… (gụkwuo)

This is absolutely insane. I set up a email account(also did about a year ago) and I can not get back to my mail. Why in gods name is it so difficult? I have multiple email accounts with most all the major email websites and this one is utterly impossible to use. I just keep ending up in the same spot with no information to help get out of the endless circle. I don't even know if I could find my way back to here. I will give you my email address to try and get something more constructive than the past two days. I want to make mozilla products my main users for all my different platforms to simplify my life but I am having my doubts about thunderbird. So far it is a useless time waster. I'm shocked that this is under the Mozilla name. I normally associate Mozilla with high quality, easy to use products. My goal is to have all the phones, tablets,laptops, and desktops operating on linux and mozilla. Thank you in advance. X@yahoo.com

(PII redacted by moderator)

Open 5

Cannot paste images from clipboard into Doubao (AI chatbot) on Firefox

Description of the issue: I am experiencing an issue where I cannot paste images from my system clipboard into the chat box of Doubao (a web-based AI chatbot: doubao.com… (gụkwuo)

Description of the issue: I am experiencing an issue where I cannot paste images from my system clipboard into the chat box of Doubao (a web-based AI chatbot: doubao.com).

Steps to reproduce:

   Copy an image to the clipboard.
   Open doubao.com in Firefox.
   Click on the chat input box and press Ctrl + V (or right-click and Paste).

Expected result: The image should be pasted into the chat box and ready to be sent.

Actual result: Nothing happens. The image is not pasted.

Open

TB slow to download emails, now locks up when I click to open one

Other than being slow to download my emails now for a few months, TB was performing well until a week or so ago. Now it also won't open the downloaded email when I click… (gụkwuo)

Other than being slow to download my emails now for a few months, TB was performing well until a week or so ago. Now it also won't open the downloaded email when I click on it and the TB freezes up so I can't close it out. I have tried restarting computer multiple times and it works for one or two emails that I can open and then starts freezing up again. Makes using it almost impossible. I have security Windows 11 Defender only and have had it the entire time when it also worked well.

Open 11 36

How do I fix Mozilla Firefox splash screen, which never completes loading?

Running Windows 11 x-64. Mozilla Firefox splash screen does not load. Even after one hour, I can still see twelve, blank "boxes". There is a continuous, left-to-right,… (gụkwuo)

Running Windows 11 x-64. Mozilla Firefox splash screen does not load. Even after one hour, I can still see twelve, blank "boxes". There is a continuous, left-to-right, vertical, "windscreen-wiper-like" movement within each of the twelve boxes. I have uninstalled and reinstalled Mozilla Firefox, including a standalone installation. Sadly: this has not changed matters. Please see attached screenshot. Regards and thanks.

Open

Why Thunderbird doesn't like yahoo accounts?

I'm using Thunderbird from a little time anmd I have a problem with "Unified Folders" After installing it, I added my 10 accounts one by one and found out a problem. Simp… (gụkwuo)

I'm using Thunderbird from a little time anmd I have a problem with "Unified Folders" After installing it, I added my 10 accounts one by one and found out a problem. Simply Thunderbird doesn't want more than 1 "yahoo" account. I can enter even 15 accounts and Thunderbird can manage all the accounts with "Unified Folders" without problems and I see all the accounts. But if I were to add another "yahoo" account, Thunderbird no longer handles it with "Unified Folders". In fact it disappears and I only see it again if I activate "All Folders". I can't understand why. Maybe I need to setup something on yahoo? Can I solve this problem? Thanks PS: I speak italian.

Asara ya 5

Firefox VPN

Firefox keeps telling me about a VPN, but I cannot find this or any way to use which corresponds to what I see on the screen. Help says "sign in with a Mozilla account", … (gụkwuo)

Firefox keeps telling me about a VPN, but I cannot find this or any way to use which corresponds to what I see on the screen. Help says "sign in with a Mozilla account", but I don't know what this means. Sign into what? Looking at the Mozilla site there is no way to register or create an account or tell if I already have one. I've signed up to emails etc but find no difference when I use Firefox. It qualifies - verions and UK - what am I missing?

Open 2

Google AI overview not appearing on any search query but only appears in a private window google search

So i have freshly installed firefox, every time i look up something on google i don't get any AI overviews, but when i use google in a private window google's ai overview… (gụkwuo)

So i have freshly installed firefox, every time i look up something on google i don't get any AI overviews, but when i use google in a private window google's ai overview works in there. what is going on? (keep in mind i have ublock origin activated on both windows but the ai only works in private mode where im not signed in)

Asara ya 3

Why is firefox deleting older open tabs without warning?

Firefox deleted older open tabs on my samsung phoone and my ipad. This was really gutting as these were open for a reason. I was not logged into either instance as I want… (gụkwuo)

Firefox deleted older open tabs on my samsung phoone and my ipad. This was really gutting as these were open for a reason. I was not logged into either instance as I wanted to preserve my privacy as best as possible.

Open 2

Message list background turned full black after 151.0 update

As the topic says, the message list turned from the usual dark-mode look, to a full black background after updating to 151.0. Was this an intentional change? How can I re… (gụkwuo)

As the topic says, the message list turned from the usual dark-mode look, to a full black background after updating to 151.0.

Was this an intentional change? How can I revert it?

Open 12

VPN vs. profiles vs. account

I'm a bit puzzled here. Initially, I tried to use the new built-in VPN for only a single domain. That doesn't work at all. Until it does, I tried to get it through other … (gụkwuo)

I'm a bit puzzled here. Initially, I tried to use the new built-in VPN for only a single domain. That doesn't work at all. Until it does, I tried to get it through other ways. Containers don't work, private windows neither, they both just inherit the global VPN setting.

So I moved on to profiles. The web found me a Mozilla support topic that suggested to open about:profiles and create a new one. Did that, opened a window for it, but couldn't get it to reopen on any easy path, just through opening about:profiles and clicking one of the many buttons again.

Then I found another description that used the "Profiles" menu. Never seen that before (probably because the menu bar isn't visible by default). Created a new profile there, too, and opened it. After restarting Firefox, all was gone! My original profile with everything was totally inaccessible, like a full data loss. Google search AI in a Chrome browser helped me out and explained what I need to do (in about:profiles, select the old one as default, then restart) to get my environment back. After that I deleted all newly created profiles and then their directories again.

Started over with a new "new" profile and continued there. Now I wanted to activate the VPN in there. It asked me to log in again, which was a good sign because finally I got a Firefox window that didn't know about the other window. But then the next failure: I couldn't log in with my credentials because that profile was already used in the other window/profile. Again, they're not completely separated from each other and there's some hidden link between them.

So, do I need a new Firefox/Mozilla account only for a separate Firefox profile? I can happily use my one account on different devices but not on the same device? Can I unlink the main profile from my account again? I don't see a logout button anywhere, I'm just logged in invisibly.

Asara ya 2

I don't have a sparkle button on my Win 10 Pro desktop side bar. How do I get it there so I can use the AI togglesA?

I'm suppose to see a sparkle button, and I recall having seen it on my desktop, but it's disappeared. I do have accounts with both Anthropic and ChatGAPT, I'd like to acc… (gụkwuo)

I'm suppose to see a sparkle button, and I recall having seen it on my desktop, but it's disappeared. I do have accounts with both Anthropic and ChatGAPT, I'd like to access them from the side bar, not a tab. How do I get that sparkle button back?

Open 1

Firefox VPN: Add wildcard/regex domain exclusions with exceptions

https://bugzilla.mozilla.org/show_bug.cgi?id=2030039 Steps to reproduce: Open Firefox Enable Firefox VPN Go to VPN settings Try to add a domain to the exclusi… (gụkwuo)

https://bugzilla.mozilla.org/show_bug.cgi?id=2030039 Steps to reproduce:

   Open Firefox
   Enable Firefox VPN
   Go to VPN settings
   Try to add a domain to the exclusion list
   Attempt to use a wildcard (e.g., *.ru) or a regex pattern

Actual results:

The VPN only accepts exact domain names. Wildcards and regular expressions are not supported.

Expected results:

It should be possible to:

   Use wildcard patterns (e.g., *.ru) or regular expressions to exclude groups of domains
   Define more specific rules that override general patterns (e.g., exclude *.ru but allow a specific domain within that zone)

This would provide more flexible and practical control over VPN routing.

Open 1

VPN Interface is not responding, can't select location or turn the VPN on.

I am unable to turn VPN on or select a location. This appears to have started after the latest Foxfire update. Are there any steps I can take to correct this issue? … (gụkwuo)

I am unable to turn VPN on or select a location. This appears to have started after the latest Foxfire update. Are there any steps I can take to correct this issue?

Open 2 1

Vpn for registred Users for Free ? Since a long Time i read this Storys but is never free for me. How is it possible ? Just for new Users ?

Since a long Time i see Advertisements with Mozilla VPN for free. For shure not a real VPN but ... all Sites that i open with Mozilla should be bether protected. I never… (gụkwuo)

Since a long Time i see Advertisements with Mozilla VPN for free. For shure not a real VPN but ... all Sites that i open with Mozilla should be bether protected. I never found this option and i think its again for "selected" Users. So i am not good enough ?

Open 1

No confirmation emails

I was logged out on my iphone's mozilla vpn, and when I tried to log back in, it requests a confirmation code that it never sends out. I tried to log in to my firefox acc… (gụkwuo)

I was logged out on my iphone's mozilla vpn, and when I tried to log back in, it requests a confirmation code that it never sends out. I tried to log in to my firefox account on my desktop as well, and it behaves the same. I never receive an email with a confirmation code.

Open 1

VPN connection problem

When I start VPN, it brings me to a page to choose a subscription, but I have a yearly subscription paid in November 2025. Then my Mozilla account says I am logged on but… (gụkwuo)

When I start VPN, it brings me to a page to choose a subscription, but I have a yearly subscription paid in November 2025. Then my Mozilla account says I am logged on but when I click on the application icon I get a circular icon in the window with a cancel button underneath it. See attachment.

Open 6