Thunderbird Community Forum

Just started using Thunderbird again, so I do not know how long this has been going on.

I am having several problems I think because Hostinger Email folders are mapping improperly.

1) All folders are showing as nested under the Inbox. Draft, Archive, Sent, one I created, etc. are all nested under the Inbox, rather than being on the same level as the Inbox.

2) In the Unified Inbox, all emails in these nested folders are showing. So all my Archived emails are showing in my Unified Inbox. They are not showing in individual Inboxes, just the Unified.

3) Archiving a message is sending it to my Local Folder, not to the Hostinger account Archive folder.

Any advice would be appreciated.

144.0.1 (64-bit) on Windows 11 Home

After the most recent Thunderbird update, the connection with my Gmail account has become inconsistent, sometimes taking more than a day for Gmail messages to appear in my Thunderbird Inbox. What has changed, and how do I fix the problem?

If this is related to the accounts being unified how can I undo that? Otherwise I need to stop it. If there is something I can learn/pass on to you what am I looking for and where can I find it, presumably it is somewhere in /Users/rod/Library/Thunderbird/Profiles/ix3tiltd.default/Mail

I allowed Thunderbird to compact my files after I got tired of seeing the prompts for it, now all my messages are apparently gone for one account, in over 12 different sub folders. How do I get these back’ for ‘Thunderbird’ ? VERY IMPORTANT! version 144.0.1 (64 bit)

This is the second time I have lost emails with Thunderbird.

IT WILL NOT HAPPEN AGAIN, I AM DONE WITH THIS CRAP!

With standardtexter, I can add audio with... src="http://www.islandnet.com/~bitron/Sounds/laughter.wav" but it will not add from a file... src="file://D:\$Laughs\Laughing Gopher\laughter.wav"

Is this a limitation, or my src is wrong? Can this be added to the extension so I can add from my file? Thanks.

Just migrated from W10 to W11, new computer, using Dell migration utility. Didn't get my Thunderbird content, so followed Mozilla's instructions to copy Thunderbird from old computer to media to new computer. Thunderbird seems to operate ok, BUT Want to insert an image in new email, in the Select Image File I could previously right click on an image, and from the popup menu select an option "Edit", with which I could resize and/or crop the image. It ain't there no more. (there are "Edit with Photos", "Edit with Paint" and "Edit with Clipchamp", but they don't do what I need) How do I get EDIT back?? I would really appreciate a solution.

According to the ad, I have several hundred emails in my inbox. In fact, there are only about 25 in my profile folder. There are no more with my provider either. Where are all the emails located? Can the number be corrected? greeting D.S

I have set Thunderbird Settings to delete messages from the server older than X. However, since switching to Windows 11 and setting up the client there, even though I have checked and set the boxes to leave messages on server and for at most 28 days (or 30), the messages are staying on the server for upwards of six months. In case it matters, my server is comcast.net pop3 995. Since I did not have this problem for more than fifteen years of using thunderbird, I am suspecting that there is a new bug somewhere.

One of my email addresses has not gotten an email since 10/11 on this computer, however on another computer which also has Thunderbird, the email is current. Is there some setting or something I can check to see why only on this one email account I am not up to date. I have three other email addresses and they all seem to be okay. Thanks Sherry

I recently installed Thunderbird for use with Gmail. I have created several message filters, but they keep disappearing. I have found that multiple filter files have been created:

Directory of C:\Users\shrdl\AppData\Roaming\Thunderbird\Profiles\ae352sn6.default-esr\ImapMail\imap.gmail.com

2025-10-28 22:30 385 msgFilterRules.dat

              1 File(s)            385 bytes
Directory of C:\Users\shrdl\AppData\Roaming\Thunderbird\Profiles\ae352sn6.default-esr\Mail\Local Folders

2025-10-28 19:07 241 msgFilterRules.dat

              1 File(s)            241 bytes
Directory of C:\Users\shrdl\AppData\Roaming\Thunderbird\Profiles\ae352sn6.default-esr\Mail\pop.gmail.com

2025-10-26 11:03 0 msgFilterRules.dat

              1 File(s)              0 bytes

Any idea why this is happening? Thanks

Good Morning, My e-mails are taking a long time to pop up. What can you do to help? And/or what can I do? Thank you for your prompt response. Tina TIna Lando Real Estate & Associates, LLC

Tried entering password for "ahkwong@bigpond.com" and primary password and unable to log in. I am having a lot o problems trying to set up an account and kept getting error after error. Both the passwords are correct.

  For the incoming server I use "pop.telstra.com" and for the outgoing server I use "smtp.telstra.com". It would not accept the incoming server name and said that it already exist i.e. "pop.bigpond.com". 
  At this point in time I am very confused and about to give up using "Thunderbird". I got even more confused when I searched the F.A.Q. Since I cannot get headway with "Thunderbird", I think I will stop my monthly donations.

Hi Mozilla People,

This concerns a minor but irritating problem in all the most recent versions of Thunderbird I've run.

When sorting through my Inbox, in the past, I would drag each message into the desired subfolder in the left hand column, and if that subfolder was above or below what was visible in the window, by dragging the message to the top or bottom of the window, the left hand column would scroll smoothly.

In the last several T'bird versions, this does not work very well. I drag the message to the top or bottom, but the column hardly scrolls at all. When the column is showing my folders that start with A through G, for example, and I want to put a message into the Weather folder, I have to drag the message to the bottom of the column and then keep moving it a little bit up and down until I finally get to Weather. It's hard on the thumb.

I assume that some setting got changed during one of the upgrades of the application, but I haven't been able to determine what setting, or what to do about it. Can you help?

Thunderbird is running in Linux Mint 22.1 "Xia" with kernel 6.8.0-86-generic, Mate desktop, on a Dell XPS-13 model 9300.

I use Thunderbird as my email client for three different Gmail accounts. One of my contacts in one of these accounts regularly sends me Word documents as attachments from an icloud address. The email comes through on Thunderbird but there is no attachment. When I go straight to Gmail via my browser (Firefox) the attachment is there. None of my other contacts has this issue. The only one affected is the one person using an icloud address.

I just installed thunderbird on a new install of windows 11 25h2 and added my email account. When I click on a message a yellow banner appears at the top of the message. Previously there was a options button I could click that would allow showing the remote content. There is no longer a options button and I cannot get thunderbird to show remote content.