Thunderbird Community Forum

You may need to convert PST files to other formats to access, share, back up, or migrate your Outlook data more flexibly and securely. PST files are only supported by Microsoft Outlook—so if you're switching to another email client (like Thunderbird or Apple Mail), moving to a cloud-based platform (like Gmail or Office 365), or simply want a portable, readable backup (like PDF), converting the PST file becomes essential.

Hello,

I have noticed a difference in behavior (for some time now, but I haven't noted exactly which version: first half of the year) in the alert for tasks that are “oudated” but not “completed.”

On ESR, an outdated task continues to sound at the launch or from time to time. On release, an outdated task no longer sounds (it remains green in the list, but that's all). And we are no longer notified if we don't go and check.

I don't know if this behavior is intentional or if it's a bug, but personally I switched to ESR because it's too problematic for me to no longer have alerts on overdue tasks.

Please let me know what you think...

[To reproduce: create a task with a start time 5 minutes before your test, no end date, and a reminder 0 minute before].

How do I restore emails from an email backup (that is NOT a backed-up profile zip file) that has been saved using ImportExportToolsNG? I used ImportExportTools NG to create an email backup. The backup is in the forms of files in a set of folders (calendar-data, crashes, datareporting, extensions etc.). It is not in the form of a zip file.

Hello There was a problem with auto renewal with my domain registrar, adotname, and the domain failed to renew and became inactive.

My host is Hostgator. the pointers were turned from HostGator back to adotname and DNS records were deleted.  

I succeeded in renewing the domain but the tbird email is not working, prolly due to DNS issues. I have no idea how to reconstruct DNS in Adotname and their communications are 'iffy'. If anyone can help on this issue I'd appreciate it. Please contact me through an alternative site until tbird is repaired; vox80@protonmail.com Thank you Norm Norton

I keep getting the error "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." when I try to get my messages, or delete them.

I have tried: Restarting TB Shutting off my anitvirus and restarting TB Rebooting the computer

This started sometime yesterday (7/6) morning, at a time when I was not doing anything on my computer. Or at least that is the last mail that downloaded successfully I am using release 140esr (64 bit) supposedly released this morning.

Hello {Mozilla} World! I want to transfer my emails, with attachments, from g-mail into TB Local Folder. I thought doing this first would be my best bet before migrating to a personalised email address.

Brief History: I installed TB, with the Default Profile using a g-mail address. The g-mail Server is set to never delete Emails. The Default Profile is set to synchronise so that all data is, supposedly, downloaded onto my computer.

Email Attachments have not, fully, downloaded even though individual Email Sizes appear to include Attachments. I have to open an Email and then open an Attachment before the Attachment will even begin to download.

Current Situation: I do not want to have to open 8K+ emails, even after culling junk etcetera, on a case by case basis. I do not want to have to go all Anakin Skywalker on the sandpeople @ g-mail.

I know how to get info from Settings and Account Settings. Please tell me what you require me to go fetch.

Thank you! Brian.

When you install Thunderbird it gives you "Extra Folders" Such as "ALL MAIL" "IMPORTANT" and "STARED" my question is can I delete these and not delete the email messages they contain? They contain some very important email which are in my other folders and I do not want to lose them,, So if I delete them does it delete the emails that are in there and also in other folders?

Thank you very much

Dr Dennis M Knable dmknabke@gmail.com

The first problem cropped up immediately: Thunderbird has done a pretty good job for years of recognizing my email preferences for Inbox, Trash and Junk; now it no longer delivers email to my Inbox or Trash at startup. Almost all of my email goes to the Junk folder, including that from whitelisted senders. All of my individual spam filters and my whitelist are set to act when email is received, but I have to run the whitelist manually to get it to work (sometimes more than once). The only way I can get things into the Trash folder is to put them there manually, as TB apparently has forgotten everything it learned about my email preferences. I did take the opportunity to update my Whitelist (though to no avail), so I guess I'm sort of glad that I was goaded into doing so. But it hasn't helped.

As of tonight, I can't write or reply to an email or edit an email draft because TB locks up while it is "Copying messages to Drafts..." I've had to close TB ten or twelve times, and I've not been given the opportunity to make a bug comment during the closing routine.

I have emptied the TB cache in hopes that doing so would clear up these issues. Though that works well in Firefox, it didn't help with these problems.

I also am not too happy about the disappearance of the File Edit ... folder bar and its being replaced with a hamburger drop-down menu at the upper right, but at least it will suffice once I've unlearned almost thirty years of doing things a certain way.

I really don't want to stop using Thunderbird. I like the program, and I'd hate to have wasted the two solid weeks it took to get Yahoo! Mail to acknowledge its existence and let me connect to their service, which I did under duress. Not that I'm a masochist or anything.

Windows 11 Ver. 24H2 (OS Build 26.100.4351) Thunderbird Ver. 139.0.2 (64-bit) HP something-or-other tower computer, vintage 2021

bold textI bought new Mac Air, asked Apple Store to transfer all data. I know all the data is indeed transferred but I can't access it. Previous Mac was 2017 so Intel chips, so I did activate Rosetta but still can't access data

I have tried to add this address to my address book. Normally, one clicks on the icon and a pop-up appears to modify information and confirm entry into address book. This address always shows up as "not in book," clicking has no apparent effect, until one checks the address book and now duplicates exist.

First image you can see that Freeman is in the address book Second image you can see that Tbird thinks the address is not in the book Third image after I've clicked and no apparent action is taken, a duplicate appears.

When this bug first appeared I had clicked on the icon multiple times, and multiple entries appeared in address book. I deleted them all, tried again, bug still happens.

139.0.2

Hello: I need help importing or fixing a Thunderbird Profile in that I want to import it so I can see the folder listing of messages.

For the Profile Path am I correct: C:\Users\DonB\AppData\Roaming\Betterbird\Profiles\t70e12zz.default\Mail\outlook.office365.com

as I have outlook.office365.com as my email provider.

Thanks for helping me! Reply to: <redacted>@mail.com [[Donald BockMail|https://1drv.ms/u/c/f1c69e25e0d2390a/EQo50uAlnsYggPENLQEAAAABjMckcPhUnd39tO-xLTsM-w?e=Dsm63a]]

Dzień dobry, mam problem z wyszukiwaniem wiadomości odebranych. Gdy wchodzę w wyszukiwarkę CITR+K i wpisuję jakieś wątek lub maila osoby korespondującej thunderbird wyszukuje mi tylko wiadomości wysłane, a niestety nie mam podglądu na odpowie. Wcześniej funkcja działała i miałem zbiorcze wyszukiwanie wiadomości odebranych i wysłanych. Prośba o pomoc.

Pozdrawiam, Sebastian Burski <redacted>

Good day,

I have a problem with searching for received messages. When I enter the CITR+K search engine and enter a thread or the e-mail of a correspondent, Thunderbird only searches for sent messages, and unfortunately I do not have a preview of the replies.

Previously, the function worked and I had a collective search for received and sent messages.

Request for help.

Best regards, Sebastian Burski

On 7/5, I noticed that my archive folder and all it's sub-folders were empty. I am in those folders every 2-3 days. So, not sure when they went missing. Looking for any assistance with recovering over 20 years worth of information.

My ISP has a spam filter. It's not perfect, so I don't just have it delete spam, I set it to put messages they determine to be spam in the spam folder. Then I can go through them and catch those that aren't really spam and use them to train the ISPs spam filter by marking them "NOT SPAM" on the server. All good.

But there are a few that send literally HUNDREDS of different spam messages over say a year's time. And I'd like to mark these to DELETE by FROM address or even just domain. So I set them up as manual message filters, with a DELETE action. But since the ISP moves these to the SPAM filter befure Thunderbird even sees them, the Thunderbird message filters miss them. And they'r there in my Spam folder. This isn't critical, just annoying.

So, is there a way to mark messages to DELETE in the SPAM folder? It appears that the message filters can't see them because they're already i the spam folder.