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I can't add a new email adress into thunderbird even with all the correct infos

Thunderbird Account management
Lin replied hai 12 horas
VD
VD

Thunderbird told me that I had to give the password of one of my email adresses again. So I added it but it did not work, so I changed my adress' password online and tried again, still nothing ; so I deleted my address from thunderbird and tried to ass it again but it still doesn't work

I checked all the previous infos, IMAPetc, everything is correct except in the end when I add the password (which is correct because I can access my email adress on the website with it), it does not work

I tried all the solutions I could find, like deactivating the "account hub" option, or getting rid of my antivirus, but nothing works...

Thunderbird told me that I had to give the password of one of my email adresses again. So I added it but it did not work, so I changed my adress' password online and tried again, still nothing ; so I deleted my address from thunderbird and tried to ass it again but it still doesn't work I checked all the previous infos, IMAPetc, everything is correct except in the end when I add the password (which is correct because I can access my email adress on the website with it), it does not work I tried all the solutions I could find, like deactivating the "account hub" option, or getting rid of my antivirus, but nothing works...

All Replies (1)

Lin
Lin
  • Top 10 Contributor

Who is your email provider?

Many providers require what's known as an "app password" to use 3rd-party email programs like Thunderbird. This password is separate and distinct from your regular log-on password. Do you know if your provider needs an app password? That information should be available on their help web page.

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