Thunderbird Not Sending Email

Our internet had an outage and afterwards we can not send email in either Thunderbird Accounts that we have. I get the following message. Sending of the message failed. A… (read more)

Our internet had an outage and afterwards we can not send email in either Thunderbird Accounts that we have. I get the following message. Sending of the message failed. An error occurred while sending mail. The mail server responded: < [edited] @charter.net> sender rejected. Please verify that your email address is correct in your account settings and try again.

Asked by DANNIELSEN 1 day ago

Last reply by DANNIELSEN 18 minutes ago

A dark mode appears when using a theme with dark colors in thunderbird 102.5.0

A dark mode appears when using a theme with dark colors in thunderbird 102.5.0 . How can this be prevented? that will remain bright even when using a theme with dark col… (read more)

A dark mode appears when using a theme with dark colors in thunderbird 102.5.0 . How can this be prevented? that will remain bright even when using a theme with dark colors.

Asked by Gad Feldan 10 hours ago

Last reply by Gad Feldan 45 minutes ago

DKIM internal error

When my spouse opens a message she regularly, but occasionally, gets an email that shows the body completely in html (all tags are shown) and the subject is "DKIM interna… (read more)

When my spouse opens a message she regularly, but occasionally, gets an email that shows the body completely in html (all tags are shown) and the subject is "DKIM internal error." I'll enclose a screen shot of the first part of an email to illustrate. This makes the message very difficult to read. Oddly, you'll see that the first link is a reference to americatestkitchen.com, but the message was sent by someone completely unrelated to americatestkitchen. Perhaps it was an add inserted by the sender's email server. The headers make it appear that the message came from netflix, but the sender is completely unrelated to netflix. There is no actual content in the html. Theh html appears to be defective (there are no ending tags at the end of the message). Closing and reopening Thunderbird doesn't fix it. Most messages display fine, but some do not.

Asked by bobh123usa 2 hours ago

Last reply by bobh123usa 1 hour ago

Subfolders are showing all at root level and empty while still in the normal tree structure

Hello, Before posting this question I tried different searches and I couldn't find something or someone who had this problem. Suddenly today I realize in one of my accoun… (read more)

Hello,

Before posting this question I tried different searches and I couldn't find something or someone who had this problem.

Suddenly today I realize in one of my accounts, I have 12 accounts, in TB that the sub-folders of different folders are all showing flat at the root level. The other folders and sub-folders still have the normal email in it, but those folders doesn't have anything.

I tried the procedure for ghost folders, deleting and adding the account. I even went on the profile folder and deleted cache file etc... Nothing. I de-installed, deleted the profile folder, deleted the data folder (I store datas separately), added the account and bingo... all those frigging folders are back.

FYI: I added this account into Outlook and I don't have those folders, neither on my Android phone.

TB: 102.5.0 (64-bit) Eng MacOS: 10.15.7 Eng

Can some one help me on fixing this?

Thank you

Asked by Fab_ulous 1 week ago

Last reply by Fab_ulous 2 hours ago

Email addresses in Contacts list won't load into new email

I have just switched from MS Mail to Thunderbird. I imported my contacts list, and it seems fully stored and readable in Contacts. However, when I select a contact and cl… (read more)

I have just switched from MS Mail to Thunderbird. I imported my contacts list, and it seems fully stored and readable in Contacts. However, when I select a contact and click on the 'To' box, the name loads into the email To line, but not the email address. The name is red. What am I doing wrong, or is there something Ihave still to set up?

Asked by home46 1 day ago

Last reply by home46 3 hours ago

Spinning blue wheel Mac

I have a blue spinning wheel in TB, that does not stop. I force quit, quit, restarted the Macbook, nothing helps. It will not save my emails to concepts or wherever. Now … (read more)

I have a blue spinning wheel in TB, that does not stop. I force quit, quit, restarted the Macbook, nothing helps. It will not save my emails to concepts or wherever. Now I see that I have 22 unread emails, but it will not show, the wheel keeps spinning. What can I do!???

Asked by Nico 4 hours ago

Constant 10 second lags

Every few minutes, Tbird will halt/freezes for about 5-10 seconds. You can't do anything. On top of that the calendar is very very slow. Error console - this was run wit… (read more)

Every few minutes, Tbird will halt/freezes for about 5-10 seconds. You can't do anything. On top of that the calendar is very very slow.

Error console - this was run without calendar and with debug on.

Vic

21:19:30.388 1669342770388 addons.xpi WARN Checking C:\Program Files (x86)\2020 Tbird pop\distribution\extensions for addons 21:19:51.850 services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource. Utils.jsm:330 21:19:58.055 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:19:58.455 Uncaught TypeError: gFolderTreeView._treeElement is undefined

   getFolderAtCoords chrome://messenger/content/folderPane.js:308
   _folderpopupShowing chrome://messenger/content/foldersummary.js:346
   MozFolderTooltip chrome://messenger/content/foldersummary.js:332

folderPane.js:308:15 21:20:01.376 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 4 calItemBase.js:431:30 21:20:07.803 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean 14 AddrBookCard.jsm:364 21:20:18.834 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:20:28.819 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calViewUtils.jsm:416:35 21:20:28.821 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 3 calItemBase.js:431:30 21:20:53.790 Error: Same occurrence found twice, protecting you from death by recursion Ical.jsm:7320:15 21:20:54.030 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:20:55.008 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:20:55.861 Uncaught (in promise) Exception { name: "NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS", message: "[JavaScript Error: \"Same occurrence found twice, protecting you from death by recursion\" {file: \"resource:///modules/calendar/Ical.jsm\" line: 7320}]'[JavaScript Error: \"Same occurrence found twice, protecting you from death by recursion\" {file: \"resource:///modules/calendar/Ical.jsm\" line: 7320}]' when calling method: [calIRecurrenceRule::getOccurrences]", result: 2153185313, filename: "resource:///modules/CalRecurrenceInfo.jsm", lineNumber: 548, columnNumber: 0, data: XPCWrappedNative_NoHelper, stack: "calculateDates@resource:///modules/CalRecurrenceInfo.jsm:548:29\ngetPreviousOccurrence@resource:///modules/CalRecurrenceInfo.jsm:477:21\nget recurrenceEndDate@resource:///modules/CalRecurrenceInfo.jsm:188:35\n_expandOccurrences@resource:///modules/calendar/CalStorageItemModel.jsm:326:9\nstart@resource:///modules/calendar/CalStorageItemModel.jsm:201:24\n", location: XPCWrappedNative_NoHelper } CalRecurrenceInfo.jsm:548 21:20:56.058 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean 6 AddrBookCard.jsm:364 21:20:56.258 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 5 calViewUtils.jsm:416:35 21:20:56.262 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:20:59.768 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 4 calViewUtils.jsm:416:35 21:20:59.770 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:21:00.405 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 4 calViewUtils.jsm:416:35 21:21:00.407 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:21:00.502 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:21:03.813 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:21:04.616 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 9 calViewUtils.jsm:416:35 21:21:04.620 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 3 calItemBase.js:431:30 21:21:39.032 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calViewUtils.jsm:416:35 21:21:39.033 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 2 calItemBase.js:431:30 21:22:07.401 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 7 calViewUtils.jsm:416:35 21:22:07.406 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:22:09.902 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calViewUtils.jsm:416:35 21:22:09.904 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. calItemBase.js:431:30 21:22:15.354 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 2 blank 21:22:22.848 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:22:32.960 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. MimeMessageUtils.jsm:148:23 21:22:35.332 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean AddrBookCard.jsm:364 21:22:39.260 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:22:45.270 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean AddrBookCard.jsm:364 21:22:45.390 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. blank 21:22:46.830 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean 55 AddrBookCard.jsm:364 21:22:47.699 NS_ERROR_NOT_AVAILABLE: PreferDisplayName: undefined - not a boolean 16 AddrBookCard.jsm:364 21:22:51.909 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. 2 blank 21:23:19.432 This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. Sent 21:23:51.304 <Provider> does not support changing `store` on the fly. It is most likely that you see this error because you updated to Redux 2.x and React Redux 2.x which no longer hot reload reducers automatically. See https://github.com/reactjs/react-redux/releases/tag/v2.0.0 for the migration instructions.

Asked by nichollsvi2 2 days ago

Last reply by nichollsvi2 5 hours ago

The RETR command did not succeed. Error retrieving a message. Mail server pop.skynet.be responded: no such message.

Sometimes I do not receive messages from Booking.com or from Airbnb. (We are a hotel in Thailand, I am working for the reservations and planning.) Sometimes I can not sen… (read more)

Sometimes I do not receive messages from Booking.com or from Airbnb. (We are a hotel in Thailand, I am working for the reservations and planning.) Sometimes I can not send a message; (see message received from Mailer-Daemon@yourhostingaccount.com below): 'This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

 fa430211@skynet.be
   all hosts for 'skynet.be' have been failing for a long time and were last tried after this message arrived'

Please help, my business depends on this. Thanks. John (JP Postyns)

Asked by fa430211 10 hours ago

Thunderbird crashes [@ libfreetype.so.6@0x870ce | NotoSansCJK-Bold.ttc@0xa4736f ]

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times … (read more)

For some time Thunderbird crashes quite often. One reason seems to be Chinese characters in an email I try to open. But it also crashes on other occasions. Several times a day.

https://crash-stats.mozilla.org/report/index/91bb470b-d99f-483e-bb11-209c40221113#allthreads

Asked by bobhund 2 weeks ago

Last reply by bobhund 1 day ago

Address book query syntax

Is the syntax for the address book query described anywhere? (as in mail.addr_book.autocompletequery.format) Specifically, I want to match fields "starting with" the inp… (read more)

Is the syntax for the address book query described anywhere? (as in mail.addr_book.autocompletequery.format) Specifically, I want to match fields "starting with" the input value, not "containing" it. I also want to prefer address from one specific address book (i.e. list those addresses first) without completely excluding addresses from the others.

Asked by geoffsm 21 hours ago

upgrading issues from 91.13.1 to 102 on windows 10 home 64b 22H2

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does … (read more)

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

Asked by idol.lif 3 days ago

Last reply by idol.lif 1 day ago

external content in emails

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example … (read more)

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Asked by frank.jenner 3 days ago

Last reply by frank.jenner 1 day ago

TB spell checker not working after update

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem. On editing/composing a reply all text is shown as r… (read more)

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem.

On editing/composing a reply all text is shown as red/UL (ie spell error). Reinstalling the English (Canadian) language pack and restarting TB restores it until the next update.

This occurs on 2 machine Win 10 22H2 version. TB currently 102.5.0 (64-bit).

Richard

Asked by Rich-J 3 days ago

Last reply by Rich-J 1 day ago

Thunderbird v102.4.1

Since the above version of Thunderbird was downloaded, I have been unable to send email. Reception is okay, and I can send over other platforms via phone and webmail. Tha… (read more)

Since the above version of Thunderbird was downloaded, I have been unable to send email. Reception is okay, and I can send over other platforms via phone and webmail. Thanks KenM

Asked by ken180 2 days ago

Tried to move emails, they are now 'removed'. How to recover?

I tried to copy inbox emails from my current email (yandex) to a new one that I deleted later. In the Yandex Mail Logs it lists a point where 240 messages were removed. H… (read more)

I tried to copy inbox emails from my current email (yandex) to a new one that I deleted later. In the Yandex Mail Logs it lists a point where 240 messages were removed. How the heck do I get them back? They aren't in trash, and I can't directly recover the messages from Yandex Mail. Some of those emails are important to me, so do be quick.

Asked by Alex Wu 2 days ago

DISAPPEARING EMAILS

When I go on my emails, they have disapeared from all my folders - inbox, sent, draft and trash. To bring them into view, I need to click "properties" and new screen appe… (read more)

When I go on my emails, they have disapeared from all my folders - inbox, sent, draft and trash. To bring them into view, I need to click "properties" and new screen appears and I click on "repair". I have to do this every time and when I switch to a different folder, I have to do the same again. At least I can see my emails but I should not have to do this every time.

Asked by terrylunn 2 days ago

Attached files are sometimes corrupted

Hi, For a few months now, I've had random issues with mail attachments. I cannot find specific conditions but it seems some attachments are not correctly downloaded by th… (read more)

Hi, For a few months now, I've had random issues with mail attachments. I cannot find specific conditions but it seems some attachments are not correctly downloaded by thunderbird while others are. In my latest issue, it concerns a pdf file attached to an email i received. If I try to open the file, thunderbird show a blank tab. If I download the file on my computer, I get a corrupted pdf file that is only 34bytes (thunderbird says it should be 218Kb). On another recent email, a 506Kb attached pdf file is working correctly. It is a gmail account and if I go to the gmail webmail, I can see/download the file correctly

Any help would be appreciated

Asked by flonou 2 days ago

POP3 accounts can no more connect to related server after each Thunderbird software update

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP… (read more)

Hello, Each time a new release comes (102.4.2 actually) and I accept the upgrade, the problem reappears : it is impossible to load any mail from previously configured POP3 server (gmail or others). It is also impossible to send emails with previously configured SMTP server. In this case, the only solution I've found consists of:

 - creating a new profile.
 - configure POP3 and SMTP accounts, which now works (!).
 - transfer emails and abooks from old profile to the new one.

The profile corruption occurs during upgrade process and I think that the bug is located in this upgrade process. This is not related to a wrong security configuration or wrong password. Notice that the problem occurs on two PCs on two different locations. The common point to both these installations is that the profile is located on a NAS rather than on the default directory... I've not tried to perform a software update with the default directory. Thank you for your help. C. Capel

Asked by c.capel 4 days ago

Last reply by c.capel 2 days ago