Thunderbird Community Forum

Til tider kan jeg ikke hente mails i Thunderbird. Jeg anvender heden5@c.dk via yuosee. Alt er opdateret og alle kontoindstillinger er korrekte. Alligevel sker der det, at i perioder modtager jeg ikke mails. Der kan gå en time eller to dage, så virker det pludseligt igen uden, at jeg har foretaget mig noget som helst eller computeren har været anvendt overhovedet. Det har nu stået på et års tid.

Hi All, :-)

I *know* (from various on-line posts over the years) that the accepted wisdom is that Thunderbird does *not* cache the TLS Certificates of the MDA(s) that it connects too - however, I can come to no other conclusion but this based on the information and investigations I have been able to gather over the last several days.  :-(

Our MDA (Dovecot, with Postfix and back-ended by MariaDB) hosts a number of Email Domains, each with its own Let's Encrypt Certificate. Our Thunderbird clients correctly "obtain" (via SNI) the correct(?) TLS Certificate from the MDA for each given Email Domain - or at least, "obtains" the *old* (ie out of date / expired) Certs.

And here's the thing: I've just spent the last 2 days trying to work out why the "old" certs are still being "obtained".

I've:

• Gone over the Dovecot (and Postfix) configs - nothing, all correct
• Searched the Storage of the actual servers - only Certificates found are the *new* (ie renewed) ones
• Confirming that the Certificates located are correct by inspecting them (using Step-CLI) - yes, they are correct
• Cross-confirming (vi OpenSSH) that the correct (new) certificates are being server by Dovecot - yes, they are
• Checked that the "old" Certificates do not exist *anywhere* on the mail server, the local PCs (Rocky Linux with KDE), nor the database server (on the server or in the database itself)
• Cleaned the Thunderbird Certificate Stores of all but CA Certificates

And yet, Thunderbird bitches and complains that the MDA's Certificates are "out of date", and when I ask Thunderbird to show me the offending Cert it presents the correct (for the relevant Email Domain) but "old" (ie expired) Certificate.

So, could someone please help me out in working out WTF is going on?  :-)

And, FTR, I'm quite ready to "eat humble pie" if it turns out I've gone and Fire-trucked something - so feel free to tell me so if that's the case  :-)

Thanks in advance

Dulux-Oz

Efter at YouSee har omlagt deres mailsystem, kan jeg ikke længere hente mails i Thunderbird, som en ven installerede for en række år siden. Jeg kan ikke finde ud af den korrekte opsætning (jeg har nu to mailadresser hos YouSee), og YouSee kan ikke hjælpe mig.

I'm trying to create an event that start from time in PST, and end in China Standard Time. However, the date time selector doesn't seems to be aware with the timezone I selected and still prompt that I selecting wrong time.

I'm on the latest stable Thunderbird release, 138

Last week I moved some archived folders containing emails into the deleted folder and was horrified to discover all the emails within the folders had been deleted. Not once did any box pop up warning me this would happen if I continued. I had only just moved to Thunderbird as mu partner recommended it as I was getting fed up with BT and Outlook. Whenever I have deleted things in the past on over sites a message always pops up to warn or ask if you're sure you want to delete these messages as they will be permanently deleted. It seems strange that the folders are all there but all their contents have been deleted. The folders were dragged and dropped into the deleted box. I've tried various ways to try and find them and retrieve them but to no avail. Going forward it would be good to have a warning message to pop up to warn you. I guess these emails are now gone for good?

Thunderbird constantly asks me to enter my password, then informs me that the password is incorrect. I can't enter a new password or log in again with the old one. This happens after starting the program (with the same, correct password). For example, an hour after starting it, I want to send @ and then these messages appear. In the meantime, the mail works properly. This happens on different laptops but on the same email account. Does anyone know what's going on and what could be the reason?

Opening a PDF from an attachment in TB (version 138.0, Build ID 20250423163813), scrolling to any page, and choosing to print "current page" always points to first page. I tried this from two totally different machines and accounts, one Win 10, another Win 11.

I went drafts to be saved in my servers 'drafts' folder and emails that I've sent going into my server's 'sent items' folder. They keep being saved in Local folders-drafts and Local folders - sent . I've tried to change that without success.

Here is an image explaining the issue I've been suffering from the last two days. Before everything was fine :-(

Any search gives me "strange" results. The worst is when there are at least 25 emails in the folders and no one is found, and the list is empty... ... or if it finds some while the others are lost in the void and you're not aware of that??

Already, I've Rebuilt the index twice... no satisfaction.

I need that feature to work perfectly, otherwise I'm lost !!!!!

( Local folder is populated by at least 25 root folders + a lot of subfolders with many sub-sub-folders )

PS: 2° pic "Agrip" should give a result > I was searching "agrip"'s mails not yet moved in that Sub-Sub-folder

Taskbar icon shows incorrect number of email. Question: Anyone else having this issue? Any fix? Today the Sent - my email address taskbar button shows 98 In Thunderbird I have only 2 new sent messages from 4-18 and none for 4-19. I have 9550 overall.

My Inbox on various days show 75 or 14 or 8 BTW I never get more then a few messages at a time so seeing 75 or 14 or 8 would never be correct.

I go to download and none show up. I have the number of Total message count already downloaded displayed and the number does not change. Any new message would also be in Bold.

I disabled the showing on the Taskbar and as an example when I go to check messages and it says 1 of 1 yet none show up.

I have even moved all my Inbox email to a subfolder and no new email will show up in the Inbox when the program says I will have lots. I checked my domain cPanel email and no new email either.

I've followed Thunderbird setup according to "Automatic Conversion of Google mail accounts to OAuth 2.0 Authentication" (https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20) The failure is described in my initial post below:

Mozilla Support - Signin, and use of Thunderbird https://support.mozilla.org/en-US/questions/1484529#answer-1729438

LarryGad post (Reply to Ashley LambertonQuestion owner): I get the same screenshot Ashley posted above. But...clicking Allow doesn't download my Gmail messages. And clicking the link, Account Permissions, just produces a blank window. An idiosyncrasy is I'm the domain administrator for a "Free Legacy Edition of G Suite for personal use".

This paragraph may not be relevant to the above issue. I did stumble across the Account settings link (https://myaccount.google.com/general-light?pli=1) which contains the line: 'Connected accounts View and manage your accounts from other services' Clicking the 'View ...' link goes to https://profiles.google.com/connectedaccounts and displays the message: "404. That’s an error. The requested URL was not found on this server. That’s all we know." Highlighting the 'View ...' link shows https://profiles.google.com/connectedaccounts?authuser=0

Thanks in advance.

I have followed the instruction https://support.mozilla.org/de/kb/Benutzerprofile-Thunderbird#w_ein-profil-sichern to shift my profile from one harddrive to an other on my PC

The original profile is still on the old location %APPDATA%/Thunderbird I have updatet profiles.ini pointing to the new location At first glance it seemed to work Thunderbird was starting and when I cloesd it the date of files in the new location changed. But when I renamed the old profile in the old location Thunderbird does not start correctly and I only get

   <menuitem id="folderPaneContext-getMessages"
</pre>
^
If I rename the old profiles again to the original names, it starts without any issues

Tools>options>privacy & security>Passwords. Click 'show passwords' brings up the saved passwords in a separate box. Need ability to resize the box (and colums within the box). The columns are too small to see the entire contents of a column. Using TB 138.0

Matt replied to my question last night (thanks Matt), but when I went into my account to respond I couldn't find my original question thread to answer him. Maybe it is the time difference? (I'm in Australia)

My original question was:

I can read my emails but I can't delete or action my emails. They're just piling up in the inbox. Sometimes, I can delete just one and then, it stops deleting. Sometimes the New Message icon is brown and sometimes green. I have no idea why it changes colours.

I've been using Thunderbird for over 10 years and it's been great with no problems.

I'm a bit of a luddite and I'm finding the new changes are doing my head in. It doesn't work for me now.

I give a monthly donation to Thunderbird to support the work being done, but if I can't use my emails, I'll need to change from Mozilla to another email system.

I'd appreciate help, and, also appreciate some advice about how I find a response that is sent to me when I go back to Support to answer it. Thanks.

Apparently, I was over-zealous in tidying up some things at my Fastmail account (e-mail service provider), and I removed authorization for Thunderbird to access it.

When I open Thunderbird, it asks for re-authorization. See my first screenshot. This page is blank, so I there's nothing I can do with it. It is blank even after I start my Macintosh in safe mode and then start Thunderbird in troubleshooting mode.

So I made a back-up copy of my profile, deleted my Fastmail account in Thunderbird, and tried to set up my account again. See my second screenshot. Thunderbird hangs while looking up the configuration, and there is no way apparent way to set up the account manually.

So I am stuck. How can I either re-authorize Thunderbird (obviously, the preferred outcome) or re-create my account in Thunderbird?

I receive but can not send email to my gmail account. I get the following error message:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I have tried all the suggestions in the web article: https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

none of the recommended solutions resolve the problem.

Server Settings: IMAP Server imap.gmail.com port 993 ssl/tls Oauth2

SMTP Server smtp.gmail.com port 465 ssl/tls Oauth2

Any other suggestions?

tuttlealfred0@gmail.com

Have always set up accounts so they download all messages to hard drive.

Since 3/27/25, it is as if it never officially logs the downloads as downloaded, so it downloads each day as if it hasn't been done since 3/27/25, marking all of the messages since then as new.

File is very large so want to try fixing without deleting entire file.

Tried the 'repair this folder' but that didn't work.

Having trouble identifying the exact folder on the hard drive to delete since there are several different accounts in the Thunderbird setup.