Thunderbird Community Forum

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. When I click on the red delete button for that account, nothing happens. I've deleted all the mail in one of them which I was able to do as I thought I might need to do that first, but I still can't delete it after that. The other one won't even let me delete the emails. How do I delete these so I stop getting asked to put in a password for accounts that are no longer valid and I don't want anymore?

My T-bird is not receiving incoming messages in one E-mail account. How can I add back an IMAP server on an existing T-bird account after T-bird deleted the line with the saved password and IMAP server for that account? I tried to change the IMAP server address for an existing T-bird account, but T-bird and/or my ISP deleted the saved password and IMAP server line for that account in T-bird's Saved Passwords table, so T-bird cannot get incoming E-mails. The IMAP server address still exists in T-bird's Tools -> Account Settings -> Server Settings page, but NOT in the Tools -> Options -> Privacy & Security -> Passwords -> Saved Passwords table. I would like to add an/the IMAP server back to the account without deleting the account, and re-entering all of its settings again. I have not figured out how to do this.

How can I change an IMAP server on an existing T-bird account after T-bird deleted the saved password and IMAP server for that account? I tried to change the IMAP server address for an existing T-bird account, but T-bird and/or my ISP deleted the saved password and IMAP server entry for that account, so T-bird cannot get incoming E-mails. I would like to add an/the IMAP server back to the account without deleting the account, adding all of its settings again, and waiting 6 hours for T-bird to re-download all of the most recent 10,000 messages in the Inbox and all of the 15,000 messages in other folders again. The SMTP server and its saved password are still in the Saved Passwords table.

Installed Thunderbird in August 26. Successfully added Outlook and Gmail accounts (send and receive)

On a roll I then tried to migrate from Plusnet to Greenby. Can successfully receive emails via IMAP.plus.net server. But could not send mails from Greenby (other accounts still OK)

Traced problem via forum query 31???? to inability to create a new SMTP server for outbound mail. After entering all data in the outbound server there is no response whatsoever to clicking add button (ie no error messages or servers added to SMTP list)

Then tried to delete the partially active Greenby account via clicking delete button in account setting window. No response. Account still present.

Does anyone have any suggestions to solve this before I try the doomsday action of deleting and reinstalling Thunderbird.

TIA Phil

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over the top of Thunderbird

I can not create a new email account for the email : info@ecomtehpro.ro. I have already an email account: office@ecomtehpro.ro. Please give me a solution to create the new email account. Thank you.

hi, i am trying to remove an email account from Thunderbird app that i added but the "Delete" button in account settings isn't working at all! when i click it nothing happens. i select the account but when i click the delete button nothing happens

Hello

I use Thunderbird (153.2 0esr) on a win 11 PC.

I have some POP email accounts with btinternet which work.

I want to change. them to IMAP accounts using the same email addresses.

Before I do this I have several minor problems within Thunderbird, which I would like to sort out before copying the Thunderbird files as a backup.

Rather than list them all, it's possible that fixing the first may solve others.

When I open Thunderbird I see this message... see FIRSTCalendar if it hasn't been inserted into the text

I have never (knowingly) used BT's calendar. Clicking cancel removes the report and does not stop any of the BT mail accounts working.

I tried using the username and password of the default account but password of the default account without success. At a later stage this appears...

See SECONDcontacts if not inserted here

The address displayed is one that I have deleted from my BT Email account.

It is no longer shown as one of my BT accounts in the email management page in MYBT or in Thunderbird

Again, clicking Cancel does not stop my BT email accounts working.

Any suggestions how to fix this, would be welcome.

Cheers

Dave

My family I are using Thunderbird 153.2. The affected accounts are all Yahoo POP accounts. IMAP accounts (Gmail) are not affected. Not sure if there was a Thunderbird update prior to this problem. Yesterday I saw the Yahoo OAuth dialog panel for no reason, didn't think too much about it and kept ignoring them thinking it was a glitch. That was a big mistake. I'm now having issues downloading emails from Yahoo. Previously when this happened a few years ago, I deleted cookies. That didn't work this time. I should have read support articles first. After reading support articles, I tried enabling cookies and allowing cookies from Yahoo, but I'm not sure which website to use (is it mail.yahoo.com?). I went into config editor and set mailnews.oauth.usePrivateBrowser to true.

There are 4 Yahoo email addresses (I'll call them A, B, C, D). I am able to access all 4 yahoo accounts by webmail (email address and password). We use account A, B, and C the most. Account A seems to be the most stable however emails to A's inbox will show up in A, B, and C's inbox in Thunderbird. For some reason messages in A's inbox will go to trash in webmail as soon as Thunderbird checks and downloads emails from all accounts. Which is strange since I have always set A to leave messages on the server until I delete them. B's emails are not downloading to Thunderbird at all and are staying in the inbox. I am hoping to access the OAuth dialog box for each account to properly configure them but have been unsuccessful so far. It's been a stressful 24 hours. What should I do? Should I reset the passwords for all yahoo email accounts? Delete the Yahoo email accounts and add them back? Or should I uninstall Thunderbird and reinstall? Any suggestions are appreciated.

The issue is that the text I type into the top level of account settings, which has Account Name, and Default Identity, doesn't save. Initially I entered the email address and Thunderbird found the correct details, but I was creating seven new accounts and was going to come back later and fill in the details. However, the details on this page don't stick, wand it reverts to blank entries (as shown in the attached image), and each account's name defaults to the email address. It's awkward because if I create a new message it won't add a signature because that gets cleared with the other details on this page.

This might be related to an earlier question I asked Delete Account button doesn't work. since it's on the same page as the DELETE button. This suggests to me that there's a script engine that I'm missing on my PC. This is only a guess. I use Fire Fox as my main browser, and Vivaldi as a backup. As I say, this is only a guess.

The authentication is not working with many of the directions I have found online. I create an app password from logging into AOL website and have no where to put the password. If the password request is made is does not accept the password. Things aren't where the direction indicate. Getting the connection to request the password sometimes works but no password works. I tried the app password and rejected and multiple other password don't work.

Based on the latest version of Thunderbird where things seem to be changed, how to specifically set up this new authentication.

It's driving me crazy,

Thanks...Carl

After swapping to The Bat some years ago I decided to come back to Thunderbird again. So I installed Thunderbird 155.0.1 (64-bit) on my Windows 11 PC, and gradually re-created and connected the the accounts I had on the back. I also installed the ImportExportTools NG addon, then exported my emails from The Bat to Thunderbird. So far so good. However for some reason I created an account twice. There are both for the same GMX account, but one is POP and the other is iMAP. This mistake probably happened after a long session of setting things up and I just forgot about the first account.

I looked through the Thunderbird help and the answer most given was to the Thunderbird menu, select Account Settings, swap to the account you want to delete, and then press the large red DELETE BUTTON on the top level of its settings (next to the DEFAULT button). I've tried this and it doesn't work. There's no confirmation dialog (which is what I was expecting) and if I close and reboot Thunderbird the account is still there.

How can this be fixed?

To: Thunderbird Development & Support Team Subject: Gmail Account Wizard incorrectly configures SMTP, causing OAuth2 window completion failure

Dear Thunderbird Team,

I am writing to politely report a critical bug we recently identified during the automated account creation process for a Google Mail (Gmail) account. The bug prevents the Google OAuth2 authentication window from closing and ultimately halts the account setup process.

Environment Context Account Type: IMAP/SMTP (Gmail) Authentification: OAuth2 Description of the Issue When using the Thunderbird Account Setup Wizard to connect a new @gmail.com email address, the wizard automatically pulls configuration data for Google services. However, the configuration pulled for the outgoing server (SMTP) is consistently corrupted.

Specifically, the following variables are written to the prefs.js file:

IMAP Configuration: Generates correctly as imap.gmail.com with authMethod: 10 (OAuth2). SMTP Configuration: Incorrectly generates the hostname as literally ".gmail.com" (missing the "smtp" prefix) and assigns authMethod: 0 (None) instead of 10 (OAuth2). (e.g., user_pref("mail.smtpserver.smtpX.hostname", ".gmail.com");) Symptoms and Behavior OAuth2 Window Hang: Because the SMTP server address is malformed (.gmail.com) and cannot be resolved, when the user successfully authenticates in the Google OAuth2 pop-up and grants all permissions, Thunderbird attempts to finalize the setup against the non-existent SMTP gateway. This silent background failure results in the OAuth2 pop-up window spinning/hanging indefinitely with the message "Waiting for authorization". It never closes. UI Blank Dropdown Bug: If the user forces the wizard closed and attempts to view the new IMAP profile in Account Settings -> Server Settings, the "Authentication Method" dropdown is entirely blank (no text, no selectable options). This occurs because the crashing wizard also fails to inject user_pref("mail.server.serverX.is_gmail", true); into prefs.js. Without the is_gmail flag, the legacy UI is unable to map the internal authMethod: 10 integer to the "OAuth2" string in the dropdown menu. Working Solution / Workaround Used The issue is definitively tied to the automated wizard's database fetch/parsing mechanism. We were able to completely bypass this bug by closing Thunderbird and manually injecting the pristine configuration directly into the core prefs.js file:

Fixing the SMTP hostname to smtp.gmail.com. Setting mail.smtpserver.smtpX.authMethod to 10. Supplying user_pref("mail.server.serverX.is_gmail", true); to fix the UI rendering. Defining proper directory and directory-rel paths for the storeContractID. Upon restarting Thunderbird with the manual internal configuration applied, the OAuth2 pop-up window appeared on the first sync, processed the Google token instantly, and closed successfully without any hangs.

Conclusion Please investigate the ISP auto-configuration database logic that is currently generating .gmail.com as the SMTP hostname. This flaw breaks the entire OAuth2 token routing mechanism and creates a highly confusing infinite loop for everyday users trying to add their Google accounts.

Thank you for your hard work and for keeping Thunderbird an incredible email client!

Best regards.

Whilst exploring settings I managed to create a second duplicate "stgilb@optusnet.com.au" account/profile, ie two inboxes,drafts,sent,spam & trash. In trying to eliminate the duplicate I succeeded in creating a triplicate. How do I return to a single account/profile?

A solution would be greatly appreciated.

Since this morning there is no sign of my emails accounts and majority of functions appear disabled, it never happened before. Can somebody explain what happened?

Please check the image attached

when trying to restore/add a gmail account, all my account settings disappeared. Trying again to restore/add a gmail account, an error is showing 'Incoming server already exists' and I cannot connect.

I am trying to add IdeasDale@zohomail.com to my Thunderbird email. It is set as Incoming – imap -- Port: - 993 Server: - imap.zoho.com Outgoing – smtp –- Port: - 465 Server: - smtp.zoho.com

I recently installed a new computer and can't create a pop3 account. Always gives me this error when i enter my correct password: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]Minder tonenComponent returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI] imap account creation does work.