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  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

hoptrf
hoptrf
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Ok, i start the computer, open Firefox and it says Firefox is slow opening, reset. So i click the reset button, it then wipes my toolbars, history, homepage and most other information. That in itself is not really a problem, but the thing is it will now not bookmark pages. There is a couple of ways to bookmark a page and none of them will work Any ideas ?

Cheers

Ok, i start the computer, open Firefox and it says Firefox is slow opening, reset. So i click the reset button, it then wipes my toolbars, history, homepage and most other information. That in itself is not really a problem, but the thing is it will now not bookmark pages. There is a couple of ways to bookmark a page and none of them will work Any ideas ? Cheers

Chosen solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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All Replies (3)

FredMcD
FredMcD
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Chosen Solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

hoptrf
hoptrf Question owner
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Thanks, im not certain what happened, but they have come back

Cheers

FredMcD
FredMcD
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Good to hear. Safe surfing.