Showing questions tagged: Show all questions

ارجو المساعده فورا في حل المشاكل المتعلقة في الانترنت أثناء المباريات في الاونلاين

ارجو المساعده في حل المشاكل المتعلقة في الانترنت أثناء المباريات في الاونلاين

Asked by osama kinana 3 days ago

Last reply by ADIGA 3 days ago

  • Archived

Firefox rejects all service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

Android Mobile phone Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover? (When proble… (read more)

Android Mobile phone

Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

(When problem appeared I have not touched any settings. Phone power off/on does not help.)

Asked by FIREFOX 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Gmail Stuck on Loading

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.… (read more)

Since version 115 I am having problem with some of our gmail accounts. It is stuck on loading more emails with the loading circle. Reverted to version 114 and no problem.

Asked by peter.nanasca 12 months ago

Last reply by peter.nanasca 11 months ago

  • Archived

Firefox Not Opening Mail App with Mailto Link

Firefox browser on Android is not opening mail apps when clicking Mailto link. Screen goes blank. No action. Firefox laptop browser works fine, opens mail app when Mailt… (read more)

Firefox browser on Android is not opening mail apps when clicking Mailto link. Screen goes blank. No action. Firefox laptop browser works fine, opens mail app when Mailto link is clicked. Picture shows "President" highlighted in orange...this means the link was clicked but the browser didnt execute the send email command, so no mail apps opened. Used Chrome on this link and it opened a window with several mail app options.

Asked by weetie99 10 months ago

Last reply by weetie99 9 months ago

  • Archived

tabs always showing black screen

Every tab I open just shows a black screen—new tabs, old tabs, tabs I've hit refresh on... Uninstalling and reinstalling usually fixes it, but I've had to do this multipl… (read more)

Every tab I open just shows a black screen—new tabs, old tabs, tabs I've hit refresh on... Uninstalling and reinstalling usually fixes it, but I've had to do this multiple times and I'm getting tired of having to resign-in to everything and reinstall any add-ons.

Enhanced Tracking Protection is "Standard" and the add-ons page won't load, so I have to go by memory and say I just have UBlock Origin.

Asked by msmwkc 1 year ago

Last reply by Paul 1 year ago

  • Archived

Opening links in other apps breaks the Firefox App

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it d… (read more)

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

Asked by DNanton98 1 year ago

Last reply by Paul 1 year ago

  • Archived

Nothing happens when entering a URL. Blank screen. OnePlus 10T, Android 13

Here's s video showing the problem: https://streamable.com/5q8xt2 There's no indication of any website loading Entering a new URL in the same tab isn't possible I've t… (read more)

Here's s video showing the problem: https://streamable.com/5q8xt2

There's no indication of any website loading

Entering a new URL in the same tab isn't possible

I've tried force closing the app, deleting app data etc

The issue persists in incognito mode

Asked by Jisifus 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox won't dial from browser

Hello, I have a new cell phone and I installed both Firefox and Firefox Focus apps on the phone. I only use the regular Firefox app. Whenever I google search a business,… (read more)

Hello,

I have a new cell phone and I installed both Firefox and Firefox Focus apps on the phone. I only use the regular Firefox app. Whenever I google search a business, it gives me the address and phone as normal. However, when I push the "call" option on the browser, it does not transfer to the phone app for me to call. I can't dial the number directly from the website.

I can do it this on Chrome but not Firefox.

Can someone give me the solution?

TIA

Asked by discreetbruhhere 9 months ago

Last reply by Paul 9 months ago

File uploads

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do any… (read more)

Hi, when I try to upload a file such as my resume to a job board it won't open my file location on my device. When I click on the websites upload button it doesn't do anything. I have tried on many websites with the same outcome. When I go to the same websites using Chrome it works.

Asked by april18 2 months ago

Last reply by april18 2 months ago

  • Archived

unable to open certain links from gmail

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but… (read more)

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

Asked by frost 11 months ago

Last reply by Paul 11 months ago

  • Solved
  • Archived

Firefox Android slows down after extended browsing session

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and la… (read more)

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and launch it again. This happens consistently as well after disabling extentions. Firefox is updated to the latest version, 110.

Asked by TA 1 year ago

Answered by TA 1 year ago

  • Archived

Firefox on android - Oppo

Hi there, About 10 days ago, firefox stopped working on my android phone. When I open the app, I can type something in the opening window but then it never loads the ht… (read more)

Hi there,

About 10 days ago, firefox stopped working on my android phone.
When I open the app, I can type something in the opening window but then it never loads the http address.
Do I need to delete the app and start again? will it delete any of my data?

Thankyou for your help,

Asked by Eva joan 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox app not working

I use Firefox as my primary browser on my phone (OnePlus Nord 2) and have had serious issues for over the past week. The app does not load anything anymore. The home scr… (read more)

I use Firefox as my primary browser on my phone (OnePlus Nord 2) and have had serious issues for over the past week. The app does not load anything anymore. The home screen is the same but with a white, not orange, background, and when I go onto a new or even old tab, it does not load anything. The update released last week helped for a couple hours, then reverted to this problem. I have tried clearing cache, etc but not to avail.

Asked by r.cappabianca 1 year ago

Last reply by Jisifus 1 year ago

  • Archived

Request for Assistance with Backdrop Filter and Animation Issue in Firefox

Dear Firefox Support Team, I am writing to seek assistance with a technical issue I've encountered while implementing a backdrop filter and animation on a navigation bar… (read more)

Dear Firefox Support Team,

I am writing to seek assistance with a technical issue I've encountered while implementing a backdrop filter and animation on a navigation bar.

To provide some context, I have incorporated a backdrop filter effect on our navigation bar, accompanied by a translateX animation to reposition it smoothly. However, when testing the website in Firefox, I have noticed a noticeable choppiness in the animation performance. This issue persists on both desktop and Android devices.

To help you better understand the problem, I have included a screenshot, so you can see the issue.

I would greatly appreciate any guidance or suggestions you may have on how to address this problem and improve the performance of the backdrop filter and animation in Firefox.

For your convenience, here are the relevant links:

   Live Site URL: https://ohsorrow.me/Space-tourism-website/
   GitHub Repository: https://github.com/OhSorrow/Space-tourism-website

Your expertise and support in resolving this matter would be invaluable to our project. Thank you in advance for your time and assistance.

Sincerely, Aram

Asked by Aram 10 months ago

Last reply by Aram 10 months ago

  • Archived

Video Features Not Working (Fullscreen, picture in picture, notification panel control)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly… (read more)

I have the latest version of Android 13 and Firefox up to date on my phone, but there's been some weird behavior when playing videos as of late. Videos refuse to properly go fullscreen now. When I tap the fullscreen button, the video moves to the center of the screen but stays in portrait orientation, which is obviously not what I want. In addition, picture-in-picture is not working at all, and the notification control panel (that lets you pause and play minimized videos from the notification) is not appearing even though notifications are not disabled for Firefox. Videos still play, but almost none of the features for them are working. What is going on? Can anyone help?

Asked by Emerson 1 year ago

Last reply by gokay_ozakturk 1 year ago

  • Archived

Won't access internet

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on … (read more)

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on my device access it as always. Could I have unknowingly disabled it? I've made no changes to any of my settings for months. I don't want to lose the info it has acquired by reinstalling. Can you please help?

Asked by rebaker11 1 year ago

Last reply by Paul 1 year ago

Firefox not displaying a portion of page's content

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error… (read more)

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

Asked by ThisIsNot150Characters 5 months ago

Last reply by Garrett24 5 months ago

  • Archived

Randomly, Firefox refuses to work anymore

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages. Try to search: instantly stops loading, completely white tab, address bar … (read more)

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages.

  • Try to search: instantly stops loading, completely white tab, address bar content changes to search
  • Try to enter an address directly: doesn’t load, completely white tab, address bar contents stay the same
  • Force quitting and reloading doesn’t change anything
  • Clearing cache doesn’t change anything
  • Clearing data fixes the problem, at the cost of losing all home-screen customization, extensions, and search engine customization, which aren’t synced with the Firefox account

Asked by haleyhalcyon 1 year ago

Last reply by Paul 1 year ago

Firefox android opens a new tab from iframe src

Steps: - create an iframe without src - create click event listener on any other element - set iframe src to on click to some url that supports "go to application" e.g. Y… (read more)

Steps: - create an iframe without src - create click event listener on any other element - set iframe src to on click to some url that supports "go to application" e.g. YouTube embed url

Expected: Iframe shows youtube video on element click

Actual: Firefox asks to open a new tab or open an app, and never shows this in iframe

Fix for developers: Recreate the iframe with the src

It only works on ff android, we spent literally hours to catch this bug

Asked by scorpiot1000 3 months ago

Last reply by scorpiot1000 3 months ago