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Firefox 24 doesn't display Amazon *** star ratings icons

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  • 9 have this problem
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  • Last reply by cor-el

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I use Amazon's starred rating system (1 to 5 ***** stars) to evaluate items to purchase. In Firefox 24, the stars don't appear for certain products, e.g., digital cameras.

With all add-ons disabled, the stars still don't appear. They do appear in IE 10 and Opera, so it's a FF problem, for sure.

I did enable javascript with about:config. Still, no stars.

I use Amazon's starred rating system (1 to 5 ***** stars) to evaluate items to purchase. In Firefox 24, the stars don't appear for certain products, e.g., digital cameras. With all add-ons disabled, the stars still don't appear. They do appear in IE 10 and Opera, so it's a FF problem, for sure. I did enable javascript with about:config. Still, no stars.

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If images are missing then check that you aren't blocking images from some domains.

  • Press the F10 key or tap the Alt key to bring up the hidden "Menu Bar" temporarily.
  • Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"
  • Check "Tools > Page Info > Media" for blocked images
  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:


There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also: