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Firefox cannot load certain websites and I've tried all suggested options to fix the problem.

Lyndalouvt
Lyndalouvt
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I cannot load certain websites (my bank, some public/civic offices, etc.) on Firefox or Internet Explorer (I usually use Firefox) and have tried all the suggested options in Firefox Help to remedy this problem: clearing cache and cookies, making sure no proxy is selected, allowing cookies). How do I fix this? I use a broadband internet connection that is shared.

I cannot load certain websites (my bank, some public/civic offices, etc.) on Firefox or Internet Explorer (I usually use Firefox) and have tried all the suggested options in Firefox Help to remedy this problem: clearing cache and cookies, making sure no proxy is selected, allowing cookies). How do I fix this? I use a broadband internet connection that is shared.

All Replies (3)

iamjayakumars
iamjayakumars
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Could you provide the website links?

Are you using proxy server?

Check whether your Antivirus is blocking that websites

Lyndalouvt
Lyndalouvt Question owner
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Hello!

I am not using a proxy server. I use PeerBlock and ARO2012, but I don't think they are blocking websites. The sites I am trying to access are:

http://www.citizensbank.com/default.aspx https://www.google.com/search?q=chittenden+county+vermont+state%27s+attorney&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

Thank you,

Lynda

iamjayakumars
iamjayakumars
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")