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Why do certain functions of "click on" not work with Firefox and Ebay and my mailboxes?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by gurpsgm

gurpsgm
gurpsgm
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When going to my mail (especially Yahoo mail) I cannot click on the boxes that allow me to delete or whatever. In addition, I can't hardly use Firefox at all with Ebay and other sites because of a similar problem. For instance, the cursor won't even change to a 'hand' on "Sign In" on Ebay nor will it allow me to change the page number if I have multiple items for sale or buying. I've had to switch all of my bill paying sites to IE for this same reason. Got any ideas? I'm currently using Firefox 17.0.1.

When going to my mail (especially Yahoo mail) I cannot click on the boxes that allow me to delete or whatever. In addition, I can't hardly use Firefox at all with Ebay and other sites because of a similar problem. For instance, the cursor won't even change to a 'hand' on "Sign In" on Ebay nor will it allow me to change the page number if I have multiple items for sale or buying. I've had to switch all of my bill paying sites to IE for this same reason. Got any ideas? I'm currently using Firefox 17.0.1.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
gurpsgm
gurpsgm Question owner
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By Ghu that worked! Thanks for the tip. Now if I can just figure out what plug-in or app is the problem.......

My heartfelt thanks!

Bruce G