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hi, my web pages do not load correctly, or something has been switched off.

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  • Last reply by cor-el

charlinhos
charlinhos
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Hi, When I navigate to the main page of a website, instead of having the web page, there is a list of topics in BLUE on the left hand side of the page, but I never can get to the main page. For instance, if I navigate to www.washingtonpost.com, the page never comes up. Only a list of topics. Once I click on a topic, it does go to that particular sub heading, but when I go back to the main page, it is just a list of topics.

Hi, When I navigate to the main page of a website, instead of having the web page, there is a list of topics in BLUE on the left hand side of the page, but I never can get to the main page. For instance, if I navigate to www.washingtonpost.com, the page never comes up. Only a list of topics. Once I click on a topic, it does go to that particular sub heading, but when I go back to the main page, it is just a list of topics.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).