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I cant use my navaigation arrows to scroll smoothly through a web page, it just goes to the bottom. Work OK in IE

Posted

Until recently all I needed to do to scroll through a web page was to use my navigation arrows. Now when I hit the down arrow I go to the bottom of the web page.

Chosen solution

You may be in Caret Browsing Mode. The F7 key toggles Caret Browsing on and off with each tap of that key.




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Shockwave Flash 10.2 r159
  1. Check your plugin versions on either of the following links':
  2. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.
Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

I let my Son use my laptop, no idea what he did.

Installed Plug-ins

  • Google Update
  • Shockwave Flash 10.2 r159
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • getplusplusadobe162103
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

Application Basics
Name
Firefox
Version
4.0.1
User Agent
Mozilla/5.0 (Windows NT 6.0; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
StumbleUpon
3.91
true
{AE93811A-5C9A-4d34-8462-F7B864FC4696}
McAfee SiteAdvisor
3.3.1
true
{B7082FAA-CB62-4872-9106-E42DD88EDE45}
Modified Preferences
Name
Value
accessibility.browsewithcaret
true
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/
browser.startup.homepage_override.buildID
20110413222027
browser.startup.homepage_override.mstone
rv:2.0.1
extensions.lastAppVersion
4.0.1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1307921723
places.history.expiration.transient_current_max_pages
60312
print.print_printer
HP Photosmart 7200 Series
print.printer_HP_Officejet_7200_series.print_bgcolor
false
print.printer_HP_Officejet_7200_series.print_bgimages
false
print.printer_HP_Officejet_7200_series.print_command
print.printer_HP_Officejet_7200_series.print_downloadfonts
false
print.printer_HP_Officejet_7200_series.print_edge_bottom
0
print.printer_HP_Officejet_7200_series.print_edge_left
0
print.printer_HP_Officejet_7200_series.print_edge_right
0
print.printer_HP_Officejet_7200_series.print_edge_top
0
print.printer_HP_Officejet_7200_series.print_evenpages
true
print.printer_HP_Officejet_7200_series.print_footercenter
print.printer_HP_Officejet_7200_series.print_footerleft
&PT
print.printer_HP_Officejet_7200_series.print_footerright
&D
print.printer_HP_Officejet_7200_series.print_headercenter
print.printer_HP_Officejet_7200_series.print_headerleft
&T
print.printer_HP_Officejet_7200_series.print_headerright
&U
print.printer_HP_Officejet_7200_series.print_in_color
true
print.printer_HP_Officejet_7200_series.print_margin_bottom
0.5
print.printer_HP_Officejet_7200_series.print_margin_left
0.5
print.printer_HP_Officejet_7200_series.print_margin_right
0.5
print.printer_HP_Officejet_7200_series.print_margin_top
0.5
print.printer_HP_Officejet_7200_series.print_oddpages
true
print.printer_HP_Officejet_7200_series.print_orientation
0
print.printer_HP_Officejet_7200_series.print_page_delay
50
print.printer_HP_Officejet_7200_series.print_paper_data
1
print.printer_HP_Officejet_7200_series.print_paper_height
11.00
print.printer_HP_Officejet_7200_series.print_paper_size_type
0
print.printer_HP_Officejet_7200_series.print_paper_size_unit
0
print.printer_HP_Officejet_7200_series.print_paper_width
8.50
print.printer_HP_Officejet_7200_series.print_reversed
false
print.printer_HP_Officejet_7200_series.print_scaling
1.00
print.printer_HP_Officejet_7200_series.print_shrink_to_fit
true
print.printer_HP_Officejet_7200_series.print_to_file
false
print.printer_HP_Officejet_7200_series.print_unwriteable_margin_bottom
0
print.printer_HP_Officejet_7200_series.print_unwriteable_margin_left
0
print.printer_HP_Officejet_7200_series.print_unwriteable_margin_right
0
print.printer_HP_Officejet_7200_series.print_unwriteable_margin_top
0
print.printer_HP_Photosmart_7200_Series.print_bgcolor
false
print.printer_HP_Photosmart_7200_Series.print_bgimages
false
print.printer_HP_Photosmart_7200_Series.print_command
print.printer_HP_Photosmart_7200_Series.print_downloadfonts
false
print.printer_HP_Photosmart_7200_Series.print_edge_bottom
0
print.printer_HP_Photosmart_7200_Series.print_edge_left
0
print.printer_HP_Photosmart_7200_Series.print_edge_right
0
print.printer_HP_Photosmart_7200_Series.print_edge_top
0
print.printer_HP_Photosmart_7200_Series.print_evenpages
true
print.printer_HP_Photosmart_7200_Series.print_footercenter
print.printer_HP_Photosmart_7200_Series.print_footerleft
&PT
print.printer_HP_Photosmart_7200_Series.print_footerright
&D
print.printer_HP_Photosmart_7200_Series.print_headercenter
print.printer_HP_Photosmart_7200_Series.print_headerleft
&T
print.printer_HP_Photosmart_7200_Series.print_headerright
&U
print.printer_HP_Photosmart_7200_Series.print_in_color
true
print.printer_HP_Photosmart_7200_Series.print_margin_bottom
0.5
print.printer_HP_Photosmart_7200_Series.print_margin_left
0.5
print.printer_HP_Photosmart_7200_Series.print_margin_right
0.5
print.printer_HP_Photosmart_7200_Series.print_margin_top
0.5
print.printer_HP_Photosmart_7200_Series.print_oddpages
true
print.printer_HP_Photosmart_7200_Series.print_orientation
0
print.printer_HP_Photosmart_7200_Series.print_page_delay
50
print.printer_HP_Photosmart_7200_Series.print_paper_data
1
print.printer_HP_Photosmart_7200_Series.print_paper_height
11.00
print.printer_HP_Photosmart_7200_Series.print_paper_size_type
0
print.printer_HP_Photosmart_7200_Series.print_paper_size_unit
0
print.printer_HP_Photosmart_7200_Series.print_paper_width
8.50
print.printer_HP_Photosmart_7200_Series.print_reversed
false
print.printer_HP_Photosmart_7200_Series.print_scaling
1.00
print.printer_HP_Photosmart_7200_Series.print_shrink_to_fit
true
print.printer_HP_Photosmart_7200_Series.print_to_file
false
print.printer_HP_Photosmart_7200_Series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_7200_Series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_7200_Series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_7200_Series.print_unwriteable_margin_top
0
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon X1270
Vendor ID
1002
Device ID
791f
Adapter RAM
Unknown
Adapter Drivers
atiumdag atiumdva atitmmxx
Driver Version
8.501.0.0
Driver Date
6-2-2008
Direct2D Enabled
Blocked on your graphics driver. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled
false (7.0.6002.18409, font cache n/a)
WebGL Renderer
(WebGL unavailable)
GPU Accelerated Windows
0/1

Helper7677 165 solutions 1653 answers

Chosen Solution

You may be in Caret Browsing Mode. The F7 key toggles Caret Browsing on and off with each tap of that key.




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Shockwave Flash 10.2 r159
  1. Check your plugin versions on either of the following links':
  2. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.

Question owner

Thank You. The F7 key worked, everything is back to normal.