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How to we get rid of 4.0 and revert to 3.6? We've lost all 3.6 settings, bookmarks, and plugins. MAJOR problems

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Firreof 3.6 offered the 4.0 upgrade. Since we've trusted you guys for ~7 yrs, we upgraded to 4.0. MAJOR problems. Lost all Bookmarks and settings. Plugins don't work but one in particular is critical, RoboForms. How can we now download and reinstall 3.6 and recapture everything, so people can work?