Meta: Reviving archived threads on this forum
"This thread was archived. Please ask a new question if you need help."
I get it, but also, search engines mean that people will be directed to these posts, and they may be out of date.
Proposal: either add the ability to revive archived posts fully (when needed), or add the ability to add a "a related question was asked more recently: LINK" banner to old posts.
My personal example: https://support.mozilla.org/en-US/questions/1226175 The core answer ("Type about:config" etc) still works but the additional note is no longer relevent (there is no "little i in a circle at the left end of the address bar" and I am assuming that there _was_ in a previous version of Firefox)
All Replies (6)
Hi,
The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to leave feedback for developers, you can go to the Firefox Help menu and select Share ideas and feedback…. Alternatively, you can use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.
You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.
That specific question was created in 2018 and is about Firefox 61, so this is no longer relevant for current releases. Questions are archived automatically after six months (180 days) and even that might be too long and answers may no longer apply to the current release. Even knowledge base articles may not supports versions older than the current and previous ESR release.
Modified by cor-el
I totally agree with all of that cor-el.
What do you think of my proposal though?
Such changes would be to hard to maintain as it is already much effort to keep things up to date and we also do not remember how things worked in a long past.
In the version history of a KB article you can see the switch from Control Center ('i' icon:
) to Site Information panel.
> as it is already much effort to keep things up to date
Tell me more? From my perspective, I googled a question, and the top result was out of date, with no link to up-to-date info. Another approach might be to actively remove very old posts from search indexing? (Though this has it's own problems of course)
> we also do not remember how things worked in a long past
Sounds good. I'm not proposing that we should try.
> In the version history of a KB article you can see the switch from Control Center ('i' icon:Site Info button) to Site Information panel.
That's cool, but a tangent from this conversation. As I said above, I don't think we should be trying to maintain info on previous versions.