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GETTING about:blank WHEN TRYING TO GO TO EXTENSIONS SETTING

robbie104
robbie104
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GETTING about:blank WHEN TRYING TO GO TO EXTENSIONS SETTING

AND GET A BLANK PAGE.

GETTING about:blank WHEN TRYING TO GO TO EXTENSIONS SETTING AND GET A BLANK PAGE.

All Replies (2)

Paul
Paul
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  • Top 10 Contributor
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Hi

Which add-on for Firefox are you trying to view the settings for?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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If you have a problem opening the Add-ons page (Ctrl+Shift+A), one of your extensions might be interfering. You can restart Firefox in its Troubleshoot Mode to temporarily deactivate all extensions to rule that out:

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?