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firefox updates troubles

  • 1 reply
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  • Last reply by cor-el

lostpawn
lostpawn
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I use the Firefox Browser for many years now. It is the best imho. There is one thing though which is very annoying. After an upgrade quite often I can not restart firefox but I get the message "... can not load Xpcom" or I can restart but I get the same message when I try to open a weblink in Thunderbird. I am then forced to completely reinstall firefox with the consequence that all my settings, add ons and extensions are gone. It takes a lot of my time to reconfigure everything. What can be done to avoid all that?

I use the Firefox Browser for many years now. It is the best imho. There is one thing though which is very annoying. After an upgrade quite often I can not restart firefox but I get the message "... can not load Xpcom" or I can restart but I get the same message when I try to open a weblink in Thunderbird. I am then forced to completely reinstall firefox with the consequence that all my settings, add ons and extensions are gone. It takes a lot of my time to reconfigure everything. What can be done to avoid all that?

All Replies (1)

cor-el
cor-el
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Please ignore the spam reply posted earlier in this thread.

An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.