I downloaded firefox, but I can't get it to do anything but keep asking me to restart my computer. I tried to remove it from my computer and redownload it, but I still keep getting the restart your computer. Can someone help me?
I downloaded firefox 4, but all I keep getting is the message to restart my computer. I uninstalled it and tried redownloading it, but still keep getting this message about restarting my computer and now I have no firefox at all. I really miss the browser cause I like it better than other browsers. Can someone assist me?
I downloaded firefox 4, but all I keep getting is the message to restart my computer. I uninstalled it and tried redownloading it, but still keep getting this message about restarting my computer and now I have no firefox at all. I really miss the browser cause I like it better than other browsers. Can someone assist me?
All Replies (1)
If you have problems with updating then easiest is to download the full version and uninstall the currently installed version and remove the Firefox program folder to do a clean install of the new version.
- Download a fresh Firefox copy and save the file to the desktop.
- Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
- Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
- Do not remove personal data if you uninstall the current version.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.