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99% Black Screen

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Terry

nickvance471
nickvance471
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A black screen covers almost the entirety of every Firefox window I open, whether it be normal or private. I can still technically interact with the page as clicking on random unseen things does have an effect, but it's obscured to the point of near non-usability.

A black screen covers almost the entirety of every Firefox window I open, whether it be normal or private. I can still technically interact with the page as clicking on random unseen things does have an effect, but it's obscured to the point of near non-usability.
Attached screenshots

All Replies (1)

Terry
Terry
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Which version of Firefox are you using? A change was made some months ago but it seems your issue doesn't relate to that because you don't see any images or text. I am adding links to articles which may help. A quick way to test whether it's a problem with your profile is to create a new one so I have added some links about that. There is no need to configure the new profile unless you want to continue using it. You can create a new profile while Firefox is closed. https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Modified by Terry