Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Just last 2 weeks Firefox can't open my email inbox. It asks for me to login and when I give my info it shows a spinning wheel that continues spinning until it says "timeout'

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

JL Baker
JL Baker
more options

What has happened to my Firefox that it won't open my email anymore? How do I fix it? I now have to use MS Edge to read my email.

What has happened to my Firefox that it won't open my email anymore? How do I fix it? I now have to use MS Edge to read my email.

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.