Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password question

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by pa28fish

more options

Sorry, I wasn't sure which topic this question fell under. I created my Firefox account in 2017 and have forgotten my Password. However, since creating my account in 2017, I've NEVER SIGNED OUT. Until I hopefully remember my password, I don't plan too.

Question - If I am signed into my Firefox account, as I have been since 2017, and get to a point (when updating or changing my settings, add-ons, etc) where it asks me to re-enter my Password, is there a set number of password sign in attempts before it locks me out? And, if it locks me out after so many incorrect attempts, does it also sign me out of Firefox as well OR do I stay signed in? Hopefully I explained my question.

I really don't want to lose my data with Password reset, so I'm trying find ways help me recall my correct Password. Thanks for any info. Kurt

Chosen solution

Hi Kurt, all your data is saved in local files in your currently active Firefox profile. You can back up those files to protect against data loss in the event that you need to reset your Firefox account password.

More info on backups: Back up and restore information in Firefox profiles

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Hi Kurt, all your data is saved in local files in your currently active Firefox profile. You can back up those files to protect against data loss in the event that you need to reset your Firefox account password.

More info on backups: Back up and restore information in Firefox profiles

Helpful?

more options

Thank you!!!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.