Youtube not staying signed in between videos
I had recently re-imaged my PC and now Firefox does not like to keep YouTube signed in. I watch a video and go back I have to sign in again, I click on subscriptions I have to sign in again. I cannot comment or subscribe to anything. I have tried every common fix for this. I have tried clearing cookies and cache, forgetting website, clearing history I even used software to remove every bit of Firefox in my system right down to registry. I have tried turning off windows defender and virus scanner no change. Tried Firefox it in safe mode with same results. It works fine in Chrome I really would like an answer to this because I am not going to become a lemming and just use chrome!
All Replies (2)
You aren't using Private Browsing mode ?
Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).
- https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history
- https://support.mozilla.org/en-US/kb/common-myths-about-private-browsing
- Options/Preferences -> Privacy & Security
Firefox will: "Use custom settings for history" - remove checkmark: [ ] "Always use Private Browsing mode"
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
"Remove the Cookies" for websites that cause problems:
- Options/Preferences -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Options/Preferences -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.
- rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
I have tried all these things none have worked.