Yahoo redirect virus
Can't use Google. It goes to Yahoo. Is there an easy fix?
All Replies (4)
Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)
In the Add-ons Manager, on the left, select Extensions. Remove “ Yahoo “ Anything.
Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch
Now do the same in the computer’s Programs Folder.
Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.
The other day, three users posted a similar problem. Two of them had such a bad infection that they couldn't even open the Add-ons page properly until they switched to Firefox's Safe Mode. In case you need the steps for that:
If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
- (menu bar) Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Then your add-ons shouldn't be able to interfere with managing add-ons.
Thanks for the responses. Your suggestions did not work.
Hi maryanne.dugan, which symptoms do you have:
(A) Startup or "home" page changed to Yahoo -- see: How to set the home page
(B) Default search engine changed to Yahoo -- when you type in the address bar, instead of saying "Search with Google" the top line of the drop-down mentions a different search engine -- see: Change your default search settings in Firefox
(C) Searches are hijacked -- when you type in the address bar, it says "Search with Google" but the results are served on a different site -- please copy/paste the address of the results page into your next reply to see whether it provides more information
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