This thread was archived. Please ask a new question if you need help.
Cannot index emails in one folder only
Hi, I've lost the indexing in one of my folders and have tried the tips of deleting the folder and re-starting Firefox but nothing seems to work. I can see the emails in user/appdata/roaming/thunderbird/profiles/qkudlafn.default/mail/pop.clara.net/inbox.sbd nut when i search my whole machine for global-messages-db.sqlite it doesn't exist even after re-starting Firefox. I've updated FF in case that forced a re-index but no joy. I'm stuck (and can't deal with more work enquiries until I resolve this - please help! PS I have a qkudlafn.default(1) folder as well but not sure why.
I'm really not sure. If the file is missing, then I would think that's your problem. I have the file in my profile. Your best bet would be to go around the corner to the Thunderbird Forum. Those folks are much, much better at TBird than I am. See if this link will get you there quick: https://support.mozilla.org/en-US/products/thunderbirdRead this answer in context 👍 1
All Replies (5)
Hi AndyT-R, Firefox and Thunderbird are separate programs, distinct from one another.
The file that you are looking for, global-messages-db.sqlite, is in a hidden folder.
Press Win key+R and type or paste %AppData%\Thunderbird\Profiles You'll need to set file explorer to Show Hidden Files & Folders. You will then see your profile folder(s).
Sorry, stupid me - I meant Thunderbird! Firefox is working fine. Thanks for the reply. Hidden files folders etc. is enabled but in the profile I don't see the file and a windows search using name:global-messages-db.sqlite says 'file not found' (same even if I do it from 'computer' and search the whole machine). Is there a way of forcing a re-index other than re-starting Thunderbird and hoping that it does it automatically?
I'm really not sure. If the file is missing, then I would think that's your problem. I have the file in my profile. Your best bet would be to go around the corner to the Thunderbird Forum. Those folks are much, much better at TBird than I am. See if this link will get you there quick: https://support.mozilla.org/en-US/products/thunderbird
Makes sense - thanks for the link and your time. Much appreciated. Andy