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I can not sign in to my gmail account.

Posted

I can type in my email, but the next window for the password does not show it stays on type in your email address. And clicking on "next" does nothing. But I can go to my account on my cellphone.

I can type in my email, but the next window for the password does not show it stays on type in your email address. And clicking on "next" does nothing. But I can go to my account on my cellphone.
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Chosen solution

Well, nevertheless I'm glad that you were able to get it working again.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

Wesley Branton
  • Top 10 Contributor
573 solutions 4889 answers

Helpful Reply

First, I recommend that you clear your cache and then clear your cookies to see if the issue goes away.

If that doesn't help, try running in Firefox Safe Mode to see if the issue goes away. This will temporarily disable any browser extensions you are running, some of which can cause this type of issue.

Hope this helps.

First, I recommend that you [[How to clear the Firefox cache|clear your cache]] and then [[Clear cookies and site data in Firefox|clear your cookies]] to see if the issue goes away. If that doesn't help, try [[Troubleshoot Firefox issues using Safe Mode|running in Firefox Safe Mode]] to see if the issue goes away. This will temporarily disable any browser extensions you are running, some of which can cause this type of issue. Hope this helps.
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Question owner

I also tried chrome and explorer same problem. I restored my computer from a backup that I made, and that seems to have worked. I received your responses to late. But thanks

I also tried chrome and explorer same problem. I restored my computer from a backup that I made, and that seems to have worked. I received your responses to late. But thanks
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Wesley Branton
  • Top 10 Contributor
573 solutions 4889 answers

Chosen Solution

Well, nevertheless I'm glad that you were able to get it working again.

Well, nevertheless I'm glad that you were able to get it working again.
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