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Why does your default startup page harass my 90 year old parents about starting a Firefox email account?

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I think that speaks for itself, really. My parents don't understand that aggressive marketing can be ignored. But creating new accounts and new passwords is confusing and potentially risky if they accidentally secure something important behind an account they can't remember the details of. Luckily they stuffed it up and rang me to sort it out so I could intervene, but they may not be so lucky next time.

I think that speaks for itself, really. My parents don't understand that aggressive marketing can be ignored. But creating new accounts and new passwords is confusing and potentially risky if they accidentally secure something important behind an account they can't remember the details of. Luckily they stuffed it up and rang me to sort it out so I could intervene, but they may not be so lucky next time.
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

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Wesley Branton
  • Top 10 Contributor
582 solutions 4953 answers

The popup in question relates to a Firefox Account, not an email address. Basically, that's the account that is used for the Firefox Sync feature. It's entirely optional.

I wouldn't call the message "aggressive". As long as it's not set as their homepage for whatever reason, it should only display when they open it after the first installation of Firefox and then sometimes after an update.

If, for whatever reason, the page was set as their homepage and now opens each time they launch Firefox, you can simply set a different home page.

It's also worth noting that starting in Firefox 60, the Firefox Sync feature can be disabled. I'm not entirely sure whether it will completely disable the message from appearing, but it should limit the risk of your parents accidentally creating an unnecessary account. To disable Firefox Sync, do the following:

  1. Type about:config in the Firefox address bar
  2. Bypass the security warning
  3. Find identity.fxaccounts.enabled
  4. Double click it to change the value to false
  5. Restart Firefox

In addition, accidentally creating a Firefox Account will not lock away any functionality of the Firefox browser.

Hope this helps.

The popup in question relates to a Firefox Account, not an email address. Basically, that's the account that is used for the Firefox Sync feature. It's entirely optional. I wouldn't call the message "aggressive". As long as it's not set as their homepage for whatever reason, it should only display when they open it after the first installation of Firefox and then sometimes after an update. If, for whatever reason, the page was set as their homepage and now opens each time they launch Firefox, you can simply [[How to set the home page|set a different home page]]. It's also worth noting that starting in Firefox 60, the Firefox Sync feature can be disabled. I'm not entirely sure whether it will completely disable the message from appearing, but it should limit the risk of your parents accidentally creating an unnecessary account. To disable Firefox Sync, do the following: #Type <code>about:config</code> in the Firefox address bar #Bypass the security warning #Find <code>identity.fxaccounts.enabled</code> #Double click it to change the value to <code>false</code> #Restart Firefox In addition, accidentally creating a Firefox Account will not lock away any functionality of the Firefox browser. Hope this helps.

Modified by Wesley Branton

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Question owner

I would (and did) call it "aggressive". What a random tech-savvy person thinks is and isn't "aggressive" isn't of any relevance to my parents. I get pretty fed up with tech people thinking their perception of the world is the only one that matters.

Long ago I set their homepage up to avoid Firefox self-promotion, but as you admit, Firefox can simply ignore the user setup through the update process, over which, again, the user has little practical control. Ignoring user defaults is likewise, in my view, "aggressive".

I'll disable Firefox Sync, as you suggest, and wait for the next instance of "whatever we do we call virtuous" behaviour.

I would (and did) call it "aggressive". What a random tech-savvy person thinks is and isn't "aggressive" isn't of any relevance to my parents. I get pretty fed up with tech people thinking their perception of the world is the only one that matters. Long ago I set their homepage up to avoid Firefox self-promotion, but as you admit, Firefox can simply ignore the user setup through the update process, over which, again, the user has little practical control. Ignoring user defaults is likewise, in my view, "aggressive". I'll disable Firefox Sync, as you suggest, and wait for the next instance of "whatever we do we call virtuous" behaviour.
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