Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF has started to display only 25 new emails (gmail) and 100 in all other categories?

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

Suddenly and very recently, FF will only display 25 new message titles even though it is set to display 100. It will display 100 in all other categories - Sent, Trash, etc

Any help getting this back to where it was would be appreciated.

Suddenly and very recently, FF will only display 25 new message titles even though it is set to display 100. It will display 100 in all other categories - Sent, Trash, etc Any help getting this back to where it was would be appreciated.

All Replies (3)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Followed the suggestions and the problem remains. I am wondering if this is a Gmail issue and not FF.

Thanks,

Bob

more options

Check with their support.


https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.