I've been trying to disconnect my Firefox account from my browser in order to create a new one, and I can't access the Firefox Accounts page.
I recently had an issue with my Firefox Sync, where literally nothing would sync on my computer (it says the last sync was on January 1st, despite me asking it to sync multiple times). I ended up deciding that I wanted to create a new Firefox account, and looked up how to delete and/or sign out of this one. Turns out I need access to a webpage called "Firefox Accounts;" the problem is, whenever I try to access it, I get a "500 error."
All Replies (2)
HTTP Error 500 Internal server error. Introduction. The Web server (running the Web Site) encountered an unexpected condition that prevented it from fulfilling the request by the client (e.g. your Web browser or our CheckUpDown robot) for access to the requested URL. This is a 'catch-all' error generated by the Web server. It could be you need to do a reinstall to fix it so it connects.
But you make no mention of other devices in your report. So if this is the case : It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.
If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.
So if above is true please mark this as solved with this solution.
If still need help please ask.