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Nothing happens when I click on website email links.

Posted

Recently, despite making no changes to Mozilla Firefox software, I lost the ability to use email links on websites. It is not website-specific and I can still send emails through AOL Mail. What could have caused this and how do I fix it?

Recently, despite making no changes to Mozilla Firefox software, I lost the ability to use email links on websites. It is not website-specific and I can still send emails through AOL Mail. What could have caused this and how do I fix it?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0
  • 5.1.50907.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

FredMcD
  • Top 10 Contributor
4259 solutions 59636 answers

Helpful Reply

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Helpful Reply

That did not work.

That did not work.
FredMcD
  • Top 10 Contributor
4259 solutions 59636 answers

Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Start your '''Computer''' in safe mode with network support. Then start Firefox. Try '''Safe''' websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia