Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox wont search

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Tonnes

jblockbemsco.com
jblockbemsco.com
more options

I just downloaded your new browser. I am unable to make it search for anything. If I type in a word and hit enter, it indicates that it is working on a TLS handshake to search.yahoo.com. Can you help? Thanks Jeff

I just downloaded your new browser. I am unable to make it search for anything. If I type in a word and hit enter, it indicates that it is working on a TLS handshake to search.yahoo.com. Can you help? Thanks Jeff

Chosen solution

Chances are the update is not properly detected by any security software. Please see the Fix problems connecting to websites after updating Firefox article and report back if that doesn’t help.

Usually you can find out if any software is the cause by restarting Windows in Safe mode with networking enabled. If Firefox can connect then, it is, and you might need to update or uninstall and reinstall that software.

Read this answer in context 👍 0

All Replies (1)

Tonnes
Tonnes
  • Locale Leader
more options

Chosen Solution

Chances are the update is not properly detected by any security software. Please see the Fix problems connecting to websites after updating Firefox article and report back if that doesn’t help.

Usually you can find out if any software is the cause by restarting Windows in Safe mode with networking enabled. If Firefox can connect then, it is, and you might need to update or uninstall and reinstall that software.