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Why is it that sometimes when I attempt to open my web access I get in immediately and at other times I cannot?

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Recently, upon trying to initially open up my mozilla-firefox about every other sign on, I get a message advising that there is a problem loading the page. Sometimes, if I access through tool and then options my Home Page address, https://att.yahoo.com/, and then paste it into the address block I can get in. I have just read some of the help information and that makes it sound as if there is some sort of a security problem.

How can I fix this problem, or do I need you assistance? I am not very expert in dealing with this sort of a problem.

Bob Rodine xxxxxxxxxx@xxxxxxxxx.xxx xxx-xxx-xxxx

(personal data obscured; we do not provide support via phone or email - c)

Recently, upon trying to initially open up my mozilla-firefox about every other sign on, I get a message advising that there is a problem loading the page. Sometimes, if I access through tool and then options my Home Page address, https://att.yahoo.com/, and then paste it into the address block I can get in. I have just read some of the help information and that makes it sound as if there is some sort of a security problem. How can I fix this problem, or do I need you assistance? I am not very expert in dealing with this sort of a problem. Bob Rodine xxxxxxxxxx@xxxxxxxxx.xxx xxx-xxx-xxxx ''(personal data obscured; we do not provide support via phone or email - c)''

Modified by cor-el