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Cursor froze up after downloading

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  • 3 have this problem
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  • Last reply by cor-el

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I downloaded Firefox on a computer that wasn't supporting Windows Vista. After downloading my cursor froze up and won't move. It's not a mouse problem!

I downloaded Firefox on a computer that wasn't supporting Windows Vista. After downloading my cursor froze up and won't move. It's not a mouse problem!

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Do you have this problem only in Firefox or is this happening in all programs and in Windows?

Do you mean the mouse pointer or the cursor that you see when you type in a text area?

I assume that if the cursor doesn't move that text appears backwards??

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.