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Password is not working and you are not sending as promised to emaill

Posted

Kindly send me a new password since the one I applied and you accepted when I installed Firefox on my computer tonight is not working. Repeatedly have tried to login, failed due to the fact your new password being sent to my email never arrived, repeatedly checked my email and the site says it was sent again and again and there is nothing. Leads me to think the reason for this is you do not want me to apply privacy on my computer so early with the set up. Regardless there are other people with the same problem. So far my experience has not been a satisfactory one. Please correct the problem on your end. It is now after 3 am and I want to go to sleep. Thank you in advance for fixing the problem. P.S.Hoping this policy at Mozilla that brings about this convenience is corrected.

Kindly send me a new password since the one I applied and you accepted when I installed Firefox on my computer tonight is not working. Repeatedly have tried to login, failed due to the fact your new password being sent to my email never arrived, repeatedly checked my email and the site says it was sent again and again and there is nothing. Leads me to think the reason for this is you do not want me to apply privacy on my computer so early with the set up. Regardless there are other people with the same problem. So far my experience has not been a satisfactory one. Please correct the problem on your end. It is now after 3 am and I want to go to sleep. Thank you in advance for fixing the problem. P.S.Hoping this policy at Mozilla that brings about this convenience is corrected.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.5
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:42.0) Gecko/20100101 Firefox/42.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Such mail is sent to the address on file at the web site.

Any username/password issues should be posted here with password in the heading, https://support.mozilla.org/en-US/forums/contributors

Such mail is sent to the address on file at the web site. Any username/password issues should be posted here with '''password''' in the heading, https://support.mozilla.org/en-US/forums/contributors
cor-el
  • Top 10 Contributor
  • Moderator
17472 solutions 157915 answers
Is this about a password for Sync? *https://support.mozilla.org/kb/what-firefox-sync *https://support.mozilla.org/kb/how-do-i-set-up-firefox-sync *https://accounts.firefox.com/settings