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Why is it the only web site that will not load on my PC is, using Firefox?

  • 4 replies
  • 2 have this problem
  • Last reply by cor-el

more options, will not load.. Every other web page does without a problem.. I have trouble with it before and it came back on its own.. It is doing it again.. I followed suggestion you gave, using ctrl, alt and H, to bring up history for that site and to delete them.. Well came up once and now not at all, even with repeating the suggestion.. can find no blocking on my firewall, I am stumped.. Please help, cause I really like that site..

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Same problem as before., would sign on, now it will not.. All of a sudden.. Tried on AOL and would not either.. Both times it stated they had timed out.. I am confused, especially since it had happened before and came back on it's own.. Where else can I look??? Am not a computer geek, but can follow direction pretty well...

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I've called the big guys to help you. Good luck.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

Can you load the website via a site like Google Translate with a random not English source language?

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.