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Why does Firefox want me to upgrade Shockwave when I don't have it intalled?

Posted

Recently I went to the "Add-ons" page and clicked to see if I had the latest versions of the various plug-ins installed.

Turns out that Flash had another update, big surprise.

Also turned out that, as usual, updating it with the latest version from Adobe still would show that I had an out-of date version. Even after using the standalone, offline installer. I finally said the heck with it and just uninstalled Flash.

However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated.

Ummm... I do not have Shockwave installed on my system. I checked, and it is not there.

If I click the red "UPDATE NOW" button, all it does is reload the Mozilla "Check your plugins" page.

I went ahead and installed Shockwave (version 12 something is the latest), and then uninstalled it, hoping the warning would go away, but it is still there.

Does anyone know how to fix this?

Thanks!

Recently I went to the "Add-ons" page and clicked to see if I had the latest versions of the various plug-ins installed. Turns out that Flash had another update, big surprise. Also turned out that, as usual, updating it with the latest version from Adobe still would show that I had an out-of date version. Even after using the standalone, offline installer. I finally said the heck with it and just uninstalled Flash. However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated. Ummm... I do not have Shockwave installed on my system. I checked, and it is not there. If I click the red "UPDATE NOW" button, all it does is reload the Mozilla "Check your plugins" page. I went ahead and installed Shockwave (version 12 something is the latest), and then uninstalled it, hoping the warning would go away, but it is still there. Does anyone know how to fix this? Thanks!

Modified by Akinius

Additional System Details

Installed Plug-ins

  • Intel web components updater - Installs and updates the Intel web components
  • Foxit Reader Plug-In For Firefox and Netscape
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  • LastPass Plugin
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
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Application

  • Firefox 40.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:40.0) Gecko/20100101 Firefox/40.0
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Modified Preferences

Misc

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jscher2000
  • Top 10 Contributor
8792 solutions 71910 answers

That's strange, because the plugin checker should only be able to see what Firefox has set to "Always Activate" or "Ask to Activate".

Could you load my plugin lister page here:

https://jeffersonscher.com/res/plugins.html

and then use Find (Ctrl+f) to look for that version number and see whether it matches up with anything? A false positive might come from a MIME type handled by the plugin that also is handled by the Shockwave player. Any clues would be useful at this point.

That's strange, because the plugin checker should only be able to see what Firefox has set to "Always Activate" or "Ask to Activate". Could you load my plugin lister page here: https://jeffersonscher.com/res/plugins.html and then use Find (Ctrl+f) to look for that version number and see whether it matches up with anything? A false positive might come from a MIME type handled by the plugin that also is handled by the Shockwave player. Any clues would be useful at this point.
the-edmeister
  • Top 25 Contributor
  • Moderator
5411 solutions 40306 answers

Akinius said

However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated.

Not a valid version number for Adobe Flash. Recent versions of Flash range between 11.0 and 18.0, depending upon the operating system and hold old the operating system version might be.

I have seen one other support thread here in few days about plugin with the version 3.0.72.0 number. https://support.mozilla.org/en-US/questions/1082901

I suspect the plugin check page is mis-identifying that plugin as Flash.

Type about:plugins in the URL bar and hit Enter. Locate that 3.0.72.0 number plugin and see which folder on your hard drive it is located within. That should help you to identify to which program is is related.

''Akinius [[#question-1083248|said]]'' <blockquote> However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated. </blockquote> Not a valid version number for Adobe Flash. Recent versions of Flash range between '''11.0''' and '''18.0''', depending upon the operating system and hold old the operating system version might be. I have seen one other support thread here in few days about plugin with the version 3.0.72.0 number. https://support.mozilla.org/en-US/questions/1082901 I suspect the plugin check page is mis-identifying that plugin as Flash. Type '''about:plugins''' in the URL bar and hit Enter. Locate that 3.0.72.0 number plugin and see which folder on your hard drive it is located within. That should help you to identify to which program is is related.
James
  • Top 25 Contributor
  • Moderator
1602 solutions 11336 answers

Akinius was referring to the Shockwave (for Director) Player (12.2.0.162 is current) and not the Shockwave Flash Player.

The Shockwave Player is not really used much compared to the Flash Player now days.

Akinius was referring to the Shockwave (for Director) Player (12.2.0.162 is current) and not the Shockwave Flash Player. The Shockwave Player is not really used much compared to the Flash Player now days.

Modified by James

James
  • Top 25 Contributor
  • Moderator
1602 solutions 11336 answers

Akinius said

Turns out that Flash had another update, big surprise. However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated.

The Flash Player has not had an update since August 11, 2015 https://helpx.adobe.com/security.html#flashplayer

In your More System Details on right of your post you have a Plugin installed on system called "Intel web components updater" which is connected with the version number 3.0.72.0

''Akinius [[#question-1083248|said]]'' <blockquote> Turns out that Flash had another update, big surprise. However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated.</blockquote> The Flash Player has not had an update since August 11, 2015 https://helpx.adobe.com/security.html#flashplayer In your More System Details on right of your post you have a Plugin installed on system called "Intel web components updater" which is connected with the version number 3.0.72.0

Modified by James

Question owner

James said

Akinius was referring to the Shockwave (for Director) Player (12.2.0.162 is current) and not the Shockwave Flash Player. The Shockwave Player is not really used much compared to the Flash Player now days.

Yeah, like I said, it's the Shockwave player. I have uninstalled Flash from the computer since I would download the latest version and install it and Firefox would still tell me it was out of date and I got tired of it.

''James [[#answer-780334|said]]'' <blockquote> Akinius was referring to the Shockwave (for Director) Player (12.2.0.162 is current) and not the Shockwave Flash Player. The Shockwave Player is not really used much compared to the Flash Player now days. </blockquote> Yeah, like I said, it's the Shockwave player. I have uninstalled Flash from the computer since I would download the latest version and install it and Firefox would still tell me it was out of date and I got tired of it.

Question owner

James said

Akinius said
Turns out that Flash had another update, big surprise. However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated.

The Flash Player has not had an update since August 11, 2015 https://helpx.adobe.com/security.html#flashplayer

In your More System Details on right of your post you have a Plugin installed on system called "Intel web components updater" which is connected with the version number 3.0.72.0

huh.

Well, any idea how that is causing Firefox to think that Shockwave needs to be updated when I don't have Shockwave installed in the first place?

''James [[#answer-780337|said]]'' <blockquote> ''Akinius [[#question-1083248|said]]'' <blockquote> Turns out that Flash had another update, big surprise. However, for some reason, Firefox is also telling me that my version of Adobe Shockwave, version 3.0.72.0, is out of date and needs to be updated.</blockquote> The Flash Player has not had an update since August 11, 2015 https://helpx.adobe.com/security.html#flashplayer In your More System Details on right of your post you have a Plugin installed on system called "Intel web components updater" which is connected with the version number 3.0.72.0 </blockquote> huh. Well, any idea how that is causing Firefox to think that Shockwave needs to be updated when I don't have Shockwave installed in the first place?

Question owner

jscher2000 said

That's strange, because the plugin checker should only be able to see what Firefox has set to "Always Activate" or "Ask to Activate". Could you load my plugin lister page here: https://jeffersonscher.com/res/plugins.html and then use Find (Ctrl+f) to look for that version number and see whether it matches up with anything? A false positive might come from a MIME type handled by the plugin that also is handled by the Shockwave player. Any clues would be useful at this point.

I'll try this when I get home tomorrow.

''jscher2000 [[#answer-780195|said]]'' <blockquote> That's strange, because the plugin checker should only be able to see what Firefox has set to "Always Activate" or "Ask to Activate". Could you load my plugin lister page here: https://jeffersonscher.com/res/plugins.html and then use Find (Ctrl+f) to look for that version number and see whether it matches up with anything? A false positive might come from a MIME type handled by the plugin that also is handled by the Shockwave player. Any clues would be useful at this point. </blockquote> I'll try this when I get home tomorrow.

Question owner

Sorry guys, I was out of town for a while and then this was buried in my inbox.

I loaded about:config and searched for 3.0.72.0; it's a file called npIntelWebAPIIPT.dll in the folder C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT

I have no idea what t his thing is or what it does, but it is not Shockwave. As I mentioned, I do not have Showckwave installed on this machine.

Any suggestions?

Sorry guys, I was out of town for a while and then this was buried in my inbox. I loaded about:config and searched for 3.0.72.0; it's a file called npIntelWebAPIIPT.dll in the folder C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT I have no idea what t his thing is or what it does, but it is not Shockwave. As I mentioned, I do not have Showckwave installed on this machine. Any suggestions?
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 158993 answers

You can ignore this message on the plugin check page if you do not have the Shockwave for Director plugin.

You can ignore this message on the plugin check page if you do not have the Shockwave for Director plugin.