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Inbox has attached itself to my firefox, I've uninstalled the program but it is still effecting my gmail. Help

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  • 1 has this problem
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  • Last reply by cor-el

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I can't get into my gmail accounts without having to go through Inbox still even after unstalling the software. the Inbox tool bar is still there also

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You can open the about:config page via the location bar and search for prefs that refer to the inbox website and reset related user set (bold) prefs via the right-click context menu to the default value.

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It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, Windows > Start > Control Panel > Uninstall Programs. Go thru the list and use a web search to check any that you don't know what they are.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

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Chosen Solution

See also:

You can open the about:config page via the location bar and search for prefs that refer to the inbox website and reset related user set (bold) prefs via the right-click context menu to the default value.