Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

email drops out before being read

  • 1 wótegrono
  • 1 ma toś ten problem
  • 10 naglědow
  • Slědne wótegrono wót Donnie

As i scroll overmy email (AOL) the messages get light as if they have been read. When I choose an email to read, the ones that are lighter (not in bold letters) move to old mail. I may havr missed many messages. Is this a FireFox or an AOL problem? How can I cure it?

As i scroll overmy email (AOL) the messages get light as if they have been read. When I choose an email to read, the ones that are lighter (not in bold letters) move to old mail. I may havr missed many messages. Is this a FireFox or an AOL problem? How can I cure it?

Wšykne wótegrona (1)

First, I suggest updating to the latest current version of Firefox 9.0.1

See:

Update Firefox to the latest release

To verify if Firefox is causing the issue, open another browser such as Internet Explorer and repeat the task. If the problem is also present in Internet Explorer then Firefox is not the issue. If Firefox is the only browser causing the issue then start Firefox in Safemode by referencing the following.

See:

Diagnose Firefox issues using Troubleshoot Mode