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Dalšne informacije

IRS Website

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Why can I not access my IRS account using Firefox browser? I have to switch to Safari to sign in.

Why can I not access my IRS account using Firefox browser? I have to switch to Safari to sign in.

Wšykne wótegrona (3)

Hi

What happens when you try to view that site in Firefox? Is there any error message?

Yes. This is what I get.

Your request could not be completed ... We apologize but there seems to be an issue completing your request. Please try again in a few minutes. Return to IRS.gov home

Error from: https://sa.www4.irs.gov/ola/ Reference ID: 3.4a3b2f17.1759340467.269e3673

I spoke with IRS and they said open in different browser and I did in Safari and it worked. But I use Firefox for everything else.

Thank you.

I recommend reporting this issue to:

https://webcompat.com/

The team there should be able to look into this for you.