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Firefox will not display COX main home pages.

Firefox Web-Kompatibilität
Paul beantwortet
Al6286
Al6286

Firefox has stopped displaying the COX home page at https://www.cox.com/residential/home.html?campcode=redir-myc-hom . I can see the back pages if I connect to them from a link, but the home pages does not display. All I get is a error that says, "Oops something is wrong. Please try again later. And a circle that just "buffers" constantly. If I connect though a book mark to the payment page or one of the other pages I can see it. The error used to start for a minute when I turned my computer on and correct itself but now it is permanent.

Cox is telling me that it is a Firefox issue and I should get "another browser". But there is nothing better then Firefox. Everyone else works, even Google and Yahoo, just not COX.

Thanks.

Firefox has stopped displaying the COX home page at https://www.cox.com/residential/home.html?campcode=redir-myc-hom . I can see the back pages if I connect to them from a link, but the home pages does not display. All I get is a error that says, "Oops something is wrong. Please try again later. And a circle that just "buffers" constantly. If I connect though a book mark to the payment page or one of the other pages I can see it. The error used to start for a minute when I turned my computer on and correct itself but now it is permanent. Cox is telling me that it is a Firefox issue and I should get "another browser". But there is nothing better then Firefox. Everyone else works, even Google and Yahoo, just not COX. Thanks.
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Alle Antworten (3)

jbr
jbr
  • In den Top 10 der Mitwirkenden

They are using human verification service that can make decisions of its own (I can pass just fine) — sorry there's no better answer than… try again later:(

You can try in Private Window or restarting into Troubleshoot Mode (from Help menu) to see if anything changes, but it's mostly between your ISP and their security vendor, while they sniff around the browser features:/

Al6286
Al6286 Fragesteller

Well unfortunately private window is not the answer. And with Cox now becoming Spectrum I fear things will get worse and more "services" both Internet and TV will get worse.

Paul
Paul
  • Moderator
  • In den Top 10 der Mitwirkenden

Hi

Please appreciate that you are using a version of Firefox that is several years old and now only gets essential security updates. You may wish to consider updating or using a device that supports a much more recent version of Firefox.

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