Thunderbird-Hilfeforum

Dear Community,

thank you for this great piece of software like Thunderbird or Firefox!

This question was asked quite some times, but I never found a definitive answer. I have the Thunderbird "profiles folder" on an SMB NAS folder, which is either accessed by a Thunderbird Windows 10 PC or by a Thunderbird running on Ubuntu Linux. Both Thunderbirds are configured to use the the same profile folder for each email account saved.

The following happens: 0. I create a backup of the Thunderbird profiles folder 1. I am starting Thunderbird on Windows. This works fine, since this is my main machine and used regularly. 2. I close Thunderbird on Windows 3. I open Thunderbird on Linux. All the Email accounts are listed correctly and the google calendar access works fine. On the Home-Tab, the message "Unable to open the summary file for Inbox. Perhaps there was an error on disk, or the full path is too long" is displayed and I cannot access the emails. The length of the path is 111 characters long, so I think it should be fine. Also the Linux has complete acces to the NAS folder. 4. I close the Thunderbird on Linux 5. I open the Thunderbird on Windows. All messages from all Email accounts are downloaded again by the Thunderbird on Windows. 6. To skip this, I close the Thunderbird on Windows and go back to the backup from "0.". When I restart Thunderbird on Windows, Thunderbird start as expected.

My question: How do I use two Thunderbirds with one profile folder to avoid having a ~20 GB profile folder on each machine? What settings could I try on the Linux Thunderbird so it can access the summary file?

I am happy for any hints :) Have a great day

When i try to log into a gmail account it opens a window to verify but i can't because google doesn't support the browser anymore, the browser being the pop up window

I lost all emails when I downloaded a new version of TB. Can I get them back? You can email me direct at bc@bsc777.com if possible.

Thanks in advance Bob

I have been used thunderbird for many years and it was good. But recently both of my thunderbird on Mac and Ubuntu becomes very slow when sending emails (5-10min), including using both smtp servers from office365 email and gmail. I tested re-install thunderbird on Ubuntu and remove email accounts in thunderbird and none of them worked. Any idea?

I read through your posted problems solved but didn't find anything like this...

Symptom: Thunderbird when asked to download messages (POP3 mode) displays a numerical count of messages to download, the download indicator starts, then immediately displays "no messages to download" and the process stops. But those unread messages ARE on the GMail server.

Detail I hope will prove helpful:

I am using Thunderbird version 78.14.0 but that update was a couple weeks ago as I vaguely remember and there was no e-mail problem afterward. The host PC is an HP laptop running 64-bit Windows 10 Home version 21H1. I have been successfully using this setup for my Gmail account for at least 5 years.

However, several times during the last week there was a problem with long delays in downloading messages. Usually when I send a message having a CC to myself, that CC is available for download within a few seconds. But during these problem periods the messages were delayed for several hours. On the last of those occasions prior to the current failure, a message was displayed indicating that GMail had a problem that was being addressed. Not sure whether that was on the GMail server or on Thunderbird, but seems it must have been on the server since I don't see how Thunderbird could have displayed it.

But now there have been no e-mail downloads for the last day and a half, although they are building up on the server where I can see them. I have not changed any settings on the server, nor on Thunderbird. I did try the changeover to "recent" as suggested in a GMail help article, but with no success. Actually there was no obvious change at all except that my e-mail address displayed above Inbox in Thunderbird added "recent:" to the beginning of my e-mail address. So I restored the original setup.

I have also tried re-starting Thunderbird, a couple times, but that made no difference.

What is happening here? More to the point, how to fix it? My suspicion is that GMail has caused this problem, but online search has not shown an outcry from frustrated GMail users that I expected to find.

Martt Harding

I only ever use IMAP mail settings, but today (21st Sep 2021) they've changed in Thunderbird to POP3.

I get the msg "This POP3 server does not seem to support encrypted passwords. If you have just set up this account, please try changing to 'Password, transmitted insecurely' as the 'Authentication method' in the 'Account Settings | Server settings'. If it used to work and now suddenly fails, this is a common scenario how someone could steal your password" Thunderbird is up to date. Please does anyone know how I can change them back without having to delete them first? As they're now POP I'm not sure if the emails will be deleted if I delete the accounts, Thanks for any help!

Hello, I recently got a Chromebook and installed Thunderbird. Everything works well except sending and opening attachments, maybe someone can help?

1. I haven't been able to send files from my chromebook. Drag and drop from files app doesn't work. When I click on 'attachments' inside Thunderbird a window opens up that shows the 'desktop' (see screenshot. 'desktop' is a folder apparently created for any Linux files). Inside this window I can't seem to click or select anything, not the listed files, nor any other location. (in case this is relevant, I shared my downloads folder with Linux, hoping that this would solve the problem.)

2. I have issues opening attachments, like PDFs. When I try to open it via the browser it says 'Cannot access the file It may have been moved, edited or deleted.' I thought I might have to install a PDF reader add on for thunderbird, but the only PDF viewer thunderbird finds, seems to not be compatible with my version of thunderbird.

I hope there are solutions to both my problems and I would be so thankful for any kind of help! Thank you!

In case this might be relevant: I am not using the Linux Beta App. It is not accessable on my Chromebook (Lenovo). Instead I installed Thunderbird direclty via the terminal (sudo apt update > sudo apt install Thunderbird).

Thunderbird does not fetch e-mails from gmx.de-account anymore. Thunderbird shows that I have new e-mails from this account but does not show the e-mails. The inbox is empty.

Thunderbird fetches only those e-mails send from my own gmx.de-account and those from a certain gmail.com-account that belongs to a person who keeps sending unwanted e-mails.

How can this be fixed?

I have a number of problems with T/Bird which I suspect are all connected: Occasionally an email appears momentarily in in box then instantly disappears and cannot be found in other boxes - drafts, all mail, trash or spam. Some emails by-pass in box to spam but there is no pattern to this. Emails from same source can go to either. Often emails I have sent do not appear in sent or all mail, and some emails I have sent to trash cannot be found. I have followed advice and checked settings several times and as far as I can see they are all correct. Is this a common problem and do you have step by step instructions to overcome this? One obvious answer is to uninstall and re-install T/Bird but being old and not tech savvy I am concerned about losing emails and not being able to start again Thanks

I migrated Thunderbird to my new computer (both run Win 10, both Tbird 78). Owing to warranty issues with the new computer requiring a new mother board and other issues, I ended up with several MS user accounts and several Thunderbird profiles. In the installation of Thunderbird on the new computer I was missing all my old archived emails which I had kept in "Mail\Local Folders" in their profile on the old computer. I located them and copied them into my new profile on the new computer. I did this by first copying the contents of "Mail\Local Folders" to This PC\Desktop ( I didn't want to compromise those files), then deleting them from Local Folders then copying the contents of Mail\Local Folders from the old computer into Mail\Local Folders. This was successful. However, the files I copied to the desktop included some archives, in a number of sub-folders, which are more recent than the ones restored and I am not sure how to add them back to those newly restored archives. On my desktop I now have 2 shortcuts called Archives.msf and Archives.sbd. The deleted contents of Mail\Local Folders are available to restore from the recycle bin. Can someone please explain how to put the newer archives back into the appropriate subfolders of archives in Local Folders?

I have been using Thunderbird for years, although I do admit I can be somewhat techy challenged. I recently had to change a password on Outlook email account. I thought "easy peasy" just change the password, none of the other settings needed to be changed. Well not so fast! Thunderbird is not receiving or sending anything and continually get the pop up message to about the password.

So my next step: I looked at the settings on the "ON SERVER SETTINGS" server name: IMAP-mail.outlook.com Port 993 Security SSL/TLS Password: normal server name: SMTP-mail.outlook.com Port 587 Security STARTTLS Password: normal I entered the password and still rejected.

I went on the blog trying to figure out (please note above message "techy challenged"). I found one of the blogs says to go to OPTIONS/PRIVACY & SECURITY Here is says: server name is imap://outlook.office365.com AND

                                               smtp://smtp-mail.outlook.com

the imap has the correct new password; smtp has ALMOST the correct password: one digit is the upper case when it should be a lower case as the correct new password.

I am head scratching! I would appreciate assistance from the community! Thank you

Greetings!!! I'm copy-pasting this from the Thunderbird Support matrix channel. I have been Google-ing and DuckDuckGo-ing and cannot find an easy solution, and I'm not a developer and do not understand how flatpaks talk :(

I cannot get the flatpak'd version of Thunderbird to open attachments in other Flatpaks e.g. an attached docx file will not open in Flatpak'd LibreOffice and pdf files will not open with Flatpak'd Evince

I'm currently trying different places/permissions for the Thunderbird Flatpak to have access too like xdg-portal and org.freedesktop.Desktop under system and session bus using Flatseal

Why does it seem like every time Thunderbird is updated, the program runs like crap? I get an Not Responding error each time I try to download mail, open mail or move between folders. It takes forever to do anything. Thank you.

Tim

I have run out of things to try to get Thunderbird/Gmail interface to work. None of my passwords work since I "upgraded" to Thunderbird 78.14.0 around Aug. 1, '21. I definitely prefer getting my Gmail via Thunderbird!! Can you help me? Thanks, (in advance!?), David Widmer, dnwidmer@gmail.com

Or, scores of the exact same messages...

Thunderbird 93.0b2 (64-bit) Windows 10

A few days ago I went to look for a message in a local folder I created to move messages to that are important, that need to be saved or that I need to attend to and discovered that an entire year's worth of messages has disappeared or that the message header is correct but that the message body is not. Or that I have scores of the same message and header. In fact, there are scores of emailed reciepts from a record company in the place of pretty important messages. that receipt, btw, was moved to that folder months and months ago.

I tried to "repair" the folder and that did not work so I shut down TB, deleted the appropriate, MSF file and when I came back it was actually worse than before.

Right now there are more than 300 messages in that folder which should all be different with almost 300 exactly the same, headers and all.

What's going on here? The Message file for that folder is 42 meg and the recreated MSF file is 97kb... something isn't right.

I keep getting the following sending error message and it does not happen all the time. Sometimes, if I continue to click send multiple times it will eventually send and other times I need to reboot by machine. I have 3 email accts. One is through Gmail and the other two are through Rackspace

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) secure.emailsrvr.com was lost in the middle of the transaction. Try again.

Help please:)

I recently updated my TB to 78.13.0 (64-bit) on Windows. Previously working filters to forward certain emails now cause an error - "The message cannot be put in the (IMAP) sent folder - store in local sent folder instead?" "Retrying" fails, "OK" works as expected. I'll capture this message box as soon as I can.

So it's not really a huge deal - the message is sent, but not stored correctly. This only happens on startup and as best I can tell only while the IMAP account is doing it's initial sync. If I run the filter manually after a short period of time (maybe a minute later) all is well. The messages range in size from ~200k to ~1.5M depending on attachments.

I've put all (3) of the forwarding rules at the bottom of the filter list trying to add some tiny delay, but that doesn't help. Is there a way to delay a filter from running? It seems it's all or nothing, automatic or manual. The "periodically" setting is not required I only get these message once a day, but need to share them right away when I do. Right away does not mean like milliseconds - just quickly - and keeping them in the IMAP folder is better, otherwise I have to remember to move them there from local folders.

Again, this is a condition that started with the update. Thanks for your consideration, time, and talent. Regards, --Sam