When I opened Firefox today (7/31/2025), a message window popped up prompting me to "Scan the QR code to download Firefox for mobile. Once installed, select 'Sync to mobi… (Lesen Sie mehr)
When I opened Firefox today (7/31/2025), a message window popped up prompting me to "Scan the QR code to download Firefox for mobile. Once installed, select 'Sync to mobile' to access your passwords, bookmarks, and more on the go."
When I scanned the QR code, I clicked on the link that appeared, and was taken to Google Play (play.google.com). Yet all of the text on Google Play was in the Bangla language(!), which is gibberish to me, and is a language that Google does not even support. (I know this because this has happened before, and I only got far enough by troubleshooting to learn what the language was, and that Google does not support it. Then, as now, I was stopped in my tracks.) The problem is NOT going away, which is why I have shied away from using my phone for Firefox or Google, leaving me very limited in what I can safely do on my phone.
When I tried to exit Google Play (guessing which Bangla prompt meant "cancel"), I was taken to Firefox's offer (in English) to either Uninstall Firefox or Update with the "Firefox Fast & Private Browser (Mozilla)." Given the bizarre nature of my problem, I don't know which prompt (if either) might fix things.
I had thought the problem was with Google, but troubleshooting there was a dead end. Now all I can think of is that Firefox's QR code -- and maybe my phone -- was somehow corrupted in a way that produced this result. Please advise, and thanks.