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On my Xfinity login, I have multiple folders to sort email into. When I installed eMClient, those folders were automatically created and are kept in sync across all clients.

When I installed TB, the folders did not appear.

Is there a way to make them appear and to be synced with Xfinity?

Is there a particular setting that needs to be/can be made so that email deleted from TB install on one PC also deletes from an install on another PC, on the Android app, and via the Xfinity email website login?

Joined TalkTalk years ago but the landline service was so bad I left them. They said 'carolward@talktalk.net' was mine for life. Now TalkTalk has been split into three with the email part trading as Everymail who now want £5 a month or £50 for a year to service carolward@talktalk.net. They blocked my ability to send emails and threatened to wipe all my saved emails if I did not pay. When I agreed to pay £50 they offered a month 'free' but have not taken the money and seemed to imply they had 'bought' the email rights. Have you had dealings with them and can you advise me what to do please? I am 79 years old and admit that I do not understand how they can do this or how to stop them. I am happy to pay for your advice. Thank you in anticipation Carol Ward

Hi all,

I have found a bug with version 10.1 of the Thunderbird email app for Android.

When I go to Sent Items in the Thunderbird app, choose a previously sent email to view it, then choose 'Edit as new message', then make the necessary changes and choose 'Save draft', Thunderbird crashes and the new message is lost (not getting saved in drafts).

Matthew

The messages that were left in my Inbox folder overnight have become ghosts. The subject, sender, recipient, and date are shown but none of the messages show any content when clicked on. None of them can be moved, or deleted. This seems to be the same condition for the Junk folder where the one spam message that was left in the folder is also a ghost. All of the attachments in these messages have been downloaded but I still need the messages for the record. Is there some way to make them whole again? Thanks.

P.S. I just restored the Inbox and Junk files from the nightly backup and all of the messages became whole. I still need to determine what may have caused this and how to prevent it. Thanks.

How do I view the message headers on the emails I receive? I tried right-clicking in/on/near the sender's address area but there's no option that pops ups like in other email programs. I've searched "email headers" and nothing comes back. Am I missing the instructions somewhere?

I have a single email that appears to be empty, but I cannot delete it. When I open the message in a new tab you can see that it blank. I will attach a screen capture. I've tried everything short of reload Thunderbird to delete this particular email.

Hi team. The sent items of one of my clients email accounts seems to be invisible. It does show that there are sent times at the top of the window. When I send a new mail, that number increases by one.

Things I've already tried; Checked all account settings. Double checked things like "Place a copy in", "default Sent folder", " Subscribe" Checked all layout setting Checked all filter settings. Uninstalled and reinstalled software.

Any idea what could be the issue?

Hello. I have a strange problem. I have the latest Beta version with an IMAP account running fine. I need to add a second POP account. When I go through the motions of New Account > Email, the 'Account Hub' box appears were I can enter the name of the account and the email address. When I click Continue, I get two green ticks and it says Looking Up Configuration then it changes to a spinning blue circle. This stays like this indefinitely. I click the escape key to close the window.

Then if I go back to the New Account > Email procedure, it takes me back to the same box with the spinning blue circle and I can't start the process again. I have to restart Thunderbird to try again, but it still won't work. I have tried starting in Troubleshooting mode and disabling add ons but like the blue circle I am going in circles.

I have two computers and on the other one I have the original Release version. This adds the second POP account with no problem.

I am on Windows 11. Can anyone suggest something to try?