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FF now won't access facebook or amazon websites.

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  • Letzte Antwort von wtlyford

wtlyford
wtlyford

FF now won't access facebook or amazon websites. FF worked yesterday but wouldn't access either site today. Both Google and MS Edge access both sites. I have cleared cash and reinstalled FF with no luck. Help Please

FF now won't access facebook or amazon websites. FF worked yesterday but wouldn't access either site today. Both Google and MS Edge access both sites. I have cleared cash and reinstalled FF with no luck. Help Please

Alle Antworten (5)

Denys
Denys
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  • Top 10 Contributor

Hi there,

Could you please also try clearing cookies and data for the websites you experience troubles with (warning: you will be logged out on these websites), as well as running Firefox in Troubleshoot Mode? Does the problem persist?

Geändert am von Denys

wtlyford
wtlyford Fragesteller

I did all the suggested fixes with no results. I can't see that the troubleshoot mode does anything. Amazon is working this morning. Facebook is not even though it is accessible form Chrome or MS Edge.

Denys
Denys
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  • Top 10 Contributor

Thank you for the update! What exactly happens when you try to access Facebook?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Denys said
Thank you for the update! What exactly happens when you try to access Facebook?

Yes, showing the issue(s) would help us help you. Are you running any security software besides MS Defender?

wtlyford
wtlyford Fragesteller

the dot in the tab just goes back and forth with no connection to FB server.

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