Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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my acct

Someone is using my acct.I dont understand the language that appears.please help me remove.

Someone is using my acct.I dont understand the language that appears.please help me remove.

Alle Antworten (2)

What account?

Hi Edith, did you receive a notification that an unknown device or service connected to your Mozilla account (formerly called a Firefox account)?

There isn't much more information available than what you see in the email. On the connected services list at

https://accounts.firefox.com/settings#connected-services

does the mystery connection have a globe icon, or a device icon (like a computer, phone, or tablet)? I think a globe indicates a login through a browser or other program rather than a normal sync.

Try disconnecting the mystery connection and update your password.